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Triage Security Analyst - Intern
Company | Arctic Wolf |
Address | Waterloo, Ontario, Canada |
Employment type | PART_TIME |
Salary | |
Category | Computer and Network Security |
Expires | 2023-06-15 |
Posted at | 11 months ago |
Ready to further your career in the fast-paced, exciting world of cyber security?
- Investigate end-point agent installation and operational issues.
- Troubleshoot and resolve operational health of sensors and scanners in customer environments.
- Understand IT infrastructure and networking to be able to identify security incidents with the help and guidance of Senior Security Personnel.
- Identifying new runbooks required to aid in expanding the knowledge of the team
- Strong communication skills and easily interact with a variety of different people and personalities. Success in this role depends on the effective dispatch of both security and communication triage events to the correct persons in a timely manner.
- Resolve cloud sensor configuration and communication issues.
- Continuously drive to learn new aspects of the security business.
- Attention to process and a willingness to learn are critical assets for the right candidate.
- Understand the processes and systems Arctic Wolf uses, this will be critical in helping the team handle customer requests.
- Triage customer requests, apply playbook driven solutions, initiate potential incident investigations through assignment to security engineers
- Review customer configurations to ensure that the system is operating effectively. Resolve any issues that you find problematic leveraging documented procedures and playbooks
- Customer-facing experience in any fashion
- Demonstrated passion in networking or cybersecurity
- Currently enrolled in (or recently completed) a BSc degree in Computer Science or College program in a CyberSecurity discipline OR 2 years in the IT industry
- Firewalls and IDS/IPS
- Cloud technologies including AWS, Azure
- Security basics
- Malware knowledge
- Network Routing and Switching knowledge
- MCSE or Active Directory MCP certificates an asset
- Virtual environment experience with VMware or Hyper-V
- Windows and Active Directory
- Linux, Windows, Mac operating systems
- Medical, Dental, and Vision insurance
- Flexible time off, paid volunteer days and paid parental leave
- Voluntary Legal Insurance
- Health Savings and Flexible Spending Agreement
- Training and career development programs
- 401k match
- Equity for all employees
- Bonus or commission pay based on role
- Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies)
- Background checks are required for this position
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