Surveillance Manager Jobs

Description

Position at Cascades Casino Resort

Job Type: Full-Time

The Gateway to Your Future

You?ve mastered the surveillance operator role and have solid knowledge of table games. Now challenge yourself and take charge to ensure that the integrity of gaming operations are protected.

As a Surveillance Manager, you will lead and work with the surveillance team and use your natural attention to detail to identify, investigate, and report suspicious activity, unusual play or deviations from internal controls.

We Provide

• Development and training opportunities
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Retirement savings plan
• Full benefits package for full-time employees

Key Responsibilities

• Initiate and conduct investigations and provide timely reports
• Supervise and manage team performance while participating in surveillance activities
• Communicate with surveillance staff and management regarding investigations, and current issues
• Maintain knowledge of BCLC/AGLC, GPEB Policy and Procedure, FOIPPA and FinTrac
• Train, coach and provide corrective feedback and recognition of individual/team accomplishments

What You Bring

• Ability to work in a dimmed, enclosed and controlled room in close proximity to colleagues.
• Strong vision with ability to focus on a computer screen for long periods of time
• Working knowledge of Criminal Code of Canada is an asset.
• Are confident with your judgement and can clearly convey your findings in writing.
• Are resourceful, observant, and meticulous in all areas of your work.
• Are reliable, diligent, and have a high level of integrity.
• Experience with Microsoft Office, video monitors and recording equipment.
• Enjoy mentoring others and leading by example.
• Post -secondary degree, diploma or certificate in a related field is an asset.
• Thorough knowledge of Gateway, BCLC/AGLC and GPEB policies pertinent to casino and surveillance operations.
• Benefit from working flexible hours, evenings, and weekends.
• Can assess situations carefully, are sensitive in dealing with people and proactive in providing solutions.
• Computer skills in word processing, spreadsheets, and presentation software.
• Cultivate a positive team-oriented, collaborative and communicative environment.
• Two years? experience as a Surveillance Operator.
• Ability to sit for long periods of time.

Why Work for Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (?Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.