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Surveillance Technician - Lower Mainland
Company | Gateway Casinos and Entertainment Limited |
Address | Burnaby, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Food and Beverage Services,Gambling Facilities and Casinos,Hospitality |
Expires | 2023-08-13 |
Posted at | 10 months ago |
Description
- Full benefits package for full-time employees
- Exciting, supportive and fun work environment
- Retirement savings plan
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
- Keeps up to date on new technologies, processes, gaming regulators policies and procedures and related to job function and attends training when required.
- Manages sub-contracted repairs and installations of systems and ensures value is obtained from sub-contractors.
- Trains Surveillance officers and other parties in the operation of CCTV and access control equipment.
- Consults with management and recommends security and surveillance products and technologies.
- Configures CCTV software and customizes applications for efficient operation by Surveillance staff.
- Administers, coordinates and maintains all Closed Circuit Television (CCTV) and access control equipment.
- Troubleshoots hardware and software issues pertaining to the surveillance network and provides resolutions.
- Ensures the CCTV system and access control systems conform with gaming regulators requirements.
- Configures the access control system hardware and software and customizes software applications to fit the casino needs.
- Ability to manage multiple projects and meet deadlines
- Excellent communication skills, both written and verbal, in user-friendly language
- 3 years experience with Closed Circuit Television (CCTV) and other security systems such as access control, camera security, and Digital Video Recorders (DVRs)
- Reliable transportation for travel between sites; travel outside of the Lower Mainland may be required at times.
- Working knowledge of Windows 7/XP, Microsoft Office 2003/2007/2010
- Ability to work independently with minimal supervision and to take initiative
- Proven ability to learn on the job and to stay current with new technology
- Ability to obtain a gaming license via the Gaming Policy & Enforcement Branch (GPEB)
- Working knowledge of Lan/Wan Networking, user/group setup and LAN security setup
- Working knowledge of PC hardware, peripherals, installations and repairs
- Physical ability to inspect and repair equipment on location
- Strong interpersonal and customer service skills
- Post secondary education in Information Technology or related field or equivalent experience
- Working knowledge of TCP/IP Internetworking, routing and switch management
- Strong analytical and problem solving skills
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