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Stylist (Retail) Jobs
Company | Mejuri |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail Luxury Goods and Jewelry |
Expires | 2023-08-30 |
Posted at | 9 months ago |
Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
- Assist in efficiently checking out customers accurately and promptly.
- Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Brand Values.
- Connect with our customers and genuinely listen to help find the best items for them.
- Help make informed suggestions that affect the service, and productivity of the selling floor.
- Take ownership of sales results; focusing on KPI’s such as Average Order Value, Conversion %, and revenue to target.
- Interact with customers and drive the business through delivering sales, and outstanding clienteling.
- Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story.
- Execute tasks and assist in keeping the store clean and organized.
- Ensure all customers are presented with their products and thanked as the final step of the customer journey
- Stay informed and knowledgeable of all Mejuri products and latest launches, keeping the team informed as well.
- Report any damaged display product or tools to the Visual Lead.
- Support with the day-to-day maintenance of visual displays and product.
- Provide feedback to Visual Lead relating to gaps and opportunities.
- Support monthly inventory counts including preparation, execution, and verification.
- Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.
- Minimize and mitigate shrink by using loss-prevention techniques.
- Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction.
- Strong sense of initiative, self-motivated and goal-oriented.
- Innovative thinker with a passion for styling and catering to customers on a personal level.
- Experience with clienteling, building and maintaining strong relationships with customers.
- Great attention to detail, and highly organized.
- Ability to work well under pressure and deadlines with excellent problem solving skills.
- Pays attention to customer feedback, trends and shares insights with management
- Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
- A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees)
- Semi-annual performance reviews.
- Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
- Internal coaching department and learning and development to support career growth and plans for everyone.
- A generous product discount!
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