Spa Manager Jobs

Naturally Pacific Resort offers an escape into Vancouver Island’s greatest outdoor playground. Located in Campbell River, BC with breathtaking mountain and ocean views, we will offer one of the premier hospitality experiences on Vancouver Island. Scheduled to open in spring of 2024 this destination resort will be complete with a 100-room luxury hotel, extraordinary dining, a luxury spa, an outdoor pool space, as well as a spectacular 18-hole golf course.

We are seeking a motivated team player who embraces our company values PASSION, COMMUNITY, INCLUSION, INNOVATION, and thrives in a fast-paced, changing environment.

In this exciting new role, the Spa Manager will have the opportunity to work with key industry partners to bring the resort and its amenities to guests for the first time! The Spa Manager is responsible for maintaining the spa's brand and culture by leading the team in a genuine and supportive manner. They are responsible for all spa operations and offer guidance to guarantee a seamless guest experience. This role calls for an entrepreneurial mindset, strong leadership skills, and exceptional communication abilities. The Spa Manager collaborates with the team to handle daily operations, establish service standards, address issues, promote wellness, and foster team accountability and personal growth.

A few things we are looking for in a new team member:

• Excellent verbal and written communication skills. Ability to read, speak and interpret documents in clear English.
• Demonstrated experience leading, motivating, coaching, and developing teams.
• Strong team player that can collaborate with all departments to ensure a consistent and above-expectations experience for our guests.
• Minimum five (5) years of senior Spa Leadership experience
• Experience managing a staff of 30+
• Must be able to multi-task and manage in high-volume, and high-stress environments.
• A degree in Business Administration or Hospitality Management would be an asset.
• Experience developing and monitoring operational budgets.
• Computer friendly with a strong proficiency in MS Office Programs.
• Possess a “roll up your sleeves” attitude.

Perks & Benefits:

• Employee and family assistance program
• And more
• RPP eligibility after one year
• Employer-paid extended health, vision, and dental coverage (including family)
• Yearly health and wellness benefit

Thank you and we look forward to receiving your application!

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