Skate Patroller, Assistant (Fall/Winter)

Req ID: 23457
Vacancy Type: Temporary
Number of Positions: 25
Closing Date: 08/14/2023
Job Summary
Responsible for providing a safe skating experience during Public Skates to meet the needs of all participants. This could include Fun Skate, Stick and Puck Programs, and Shinny Programs.
Evening and weekend hours are available at various arenas across Mississauga.
Tentative Locations:

• Burnhamthorpe Community Centre
• Port Credit Memorial Arena
• Meadowvale 4 Rinks
• Tomken Twin Arena
• Iceland Arena
• Huron Park Recreation Centre
• Paul Coffey Arena (Malton Arena)
• Woodhurst Outdoor Rink
• Erin Mills Twin Arena
• Mississauga Valley CC
• Clarkson CC

Duties and Responsibilities
Under the direction of the Supervisor of Community Programs and the Skate Patrol Lead, the successful candidate will be responsible to ensure the delivery of a comprehensive Drop In Ice Program to meet the needs of all participants through ongoing supervision and excellent customer and staff relations.

• Provide customer service to all participants.
• Check that participants are wearing appropriate equipment for the program.
• Monitor use of allowed equipment.
• Inform full time supervisor of any staffing/participants issues that may compromise the program.
• Ensure that participants have proof of payment.
• Enforce a zero tolerance policy of abusive behaviour in accordance with the violence and vandalism policy.
• Conduct on-site facility checks.
• Perform administrative tasks as required.
• Perform other related duties as assigned.
• Perform First Aid when required and complete an accident/incident report.

Skills And Qualifications

• Strong skating skills and knowledge of safe on ice practices.
• A Level 3 - Vulnerable Sector Check will be required of the successful candidate, as a condition of employment, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
• Must hold a valid Emergency or Standard First Aid Certificate with CPR B or C (Lifesaving Society, Canadian Red Cross Society, St. John’s Ambulance or the Canadian Ski Patrol) certification (must be recognized by WSIB). The award must be current during the employment period and is provided at the employees expense.
• Strong verbal skills.
• Ability to work with a team.
• Minimum 15 years of age.
• Ability to stand/skate for extended periods of time in a cold environment.
• Previous customer service experience is an asset.

Hourly Rate/Salary: $15.85 - $17.62
Hours of Work: up to 24 hours
Work Location: Civic Centre
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , Aquatics, Therapeutic & Fitness
Non-Union/Union: Non Union
A Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
All personal information is collected under the authority of the Municipal Act.
We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.