Shipping Administrator - Cdr - Shipping / Receiving

NATURE AND SCOPE OF POSITION REPORTING

The Shipping Administrator reports to the Shipping Supervisor of Commdoor. The working hours are Monday to Friday 8:00 am to 5:00 pm, with flexibility to start earlier/finish earlier.

Responsibilities & Accountabilities

• Ensure completed delivery paperwork is complete and signed.
• Print all required paperwork for the drivers.
• Plan outbound loads for trucks.
• Administer the RGA program for returned goods.
• Review Receiving paperwork for completeness prior to sending to Customer Service.
• Forward paperwork to Customer Service for filing
• Optimize route for the load, considering customer hours
• First point of contact for driver issues/delays on their route (truck issues, customer issues, delivery questions)
• Answer phone inquiries from customers regarding order status.
• Provide paperwork for customer pickup-up orders.
• Review incoming paperwork from completed runs for any issues.
• Other duties as required.
• Finalize the load based on picking paperwork.

Qualifications

• A high accuracy and attention to detail
• 2 years’ experience in a similar role
• A team player that also can work independently
• Strong organization and time management skills
• Strong written and verbal communication skills

Demonstrate Company Values

• Think big picture – think long-term, be strategic and have a vision. Your investment in our business, is critical to our success.
• Get it done – find solutions to ensure the job gets done right
• Build strong relationships – value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors and stakeholders.
• Be better every day – take pride and be passionate about improving our business, safety, and quality and strive to be the best
• Do what you say – act with integrity so our customers and internal partners trust us to deliver results

#INHP