Shift Leader - Keele

Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties And Responsibilities

• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensuring employees on shift are actively pursuing sales goals
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Provide direction, guidance, and instruction to all store associates as required
• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Greet and assist customers in a way that models exemplary conduct to other staff
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Ensure store conditions are consistently upheld to established standards
• Achieving sales target and store-level KPI’s
• Assist in ensuring staffing levels adequately meet business needs, only when requested

Qualifications

• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Demonstrated ability to train and motivate staff required
• Ability to work any shift based on business needs, Monday to Sunday
• A professional, responsive, and positive work attitude is essential
• Excellent teamwork and team-building skills
• Demonstrated sales and service orientation required
• Strong customer service and troubleshooting skills
• Basic office administration skills required
• Must have or be able to successfully complete a Police Background Check.
• Thorough understanding of applicable health and safety legislation
• Skills to monitor and lead by example as required
• High level of proficiency with Microsoft Office productivity suite
• Excellent time management and prioritizing skills required
• A well-defined sense of diplomacy
• Must have valid CannSell to work in a retail cannabis store.
• Ability to work nights, holidays and weekends and different location
• Highly effective teamwork skills

Job Types: Part-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit -

https://purchase.cannsell.ca/product?catalog=CannSell-Standard-Certification