Service Counter Personnel Jobs

Employment Type: Full-time Permanent

Location: Calgary, AB

Division/Department: Avionics - Component Shop

Available vacancies: 1

About Avmax

Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.

Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include: Calgary (HQ) and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.

Avmax offers the following capabilities: Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).

Why work at Avmax?

Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance and a friendly working environment.

We are proud of our work and commitment to create one of the leading workforce, products and services in the Aviation industry.

About The Role

Reporting

The Component Shop Service Counter Personnel reports directly to the Components Shop Manager.

Core Competencies

• Flexibility
• Organization
• Interpersonal skills
• Relationship Building
• Professionalism

Key Performance Indicators / Duties & Responsibilities

• No paperwork, missing paperwork, etc.
• Confirm and sign for deliveries place in receiving, on occasion.
• Comparing customer units to paperwork provided by customer (PO).
• Keeping track of Repair Orders and following up on Repair Orders.
• What the cost of the previous unit repaired.
• Searching Quantum for proper placement of customer units:
• Filing maintenance.
• Which technician carries out the repair.
• Dealing with customer issues.
• Other duties as assigned.
• Responsible for picking parts for work orders.
• In-house or sent out for repair.
• Receive and ship customer units with regards to the proper paperwork.
• Opening and closing Work Orders and Repair Orders.
• Data entry.
• Search AEA for exchange and outright prices and provide a copy with the Work Order.
• Organization of AOG and RUSH units.
• Organization, cleanliness, appearance of the counter.
• Previous work orders.
• Unload deliveries as required ensuring receiving is notified and given the weigh bill of shipment, on occasion.
• Final check of paperwork and unit condition before returned to customer.

Qualifications

• Effective oral and written communication skills.
• Minimum high school education or equivalent.
• Strong organizational skills.
• Strong attention to detail.
• Genial, friendly manner; strong interpersonal skills.

Experience

• Minimum 1 year of experience working in a production or stores environment.
• Aviation or Automotive experience is considered an asset.

Our Recruitment Commitments

• Depending on qualifications, selected candidates may be offered a role at a more appropriate level.
• We thank all applicants for their interest; however, only those selected for an interview will be contacted.
• Avmax Group offers a competitive compensation package including an optimal benefits plan and pension plan.
• Avmax will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your HR Representative. Information relating to the need for accommodation measures will be addressed confidentially.
• Avmax Group Inc. is dedicated to and prides itself on being an equal-opportunity employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected grounds dictated by Canadian legislation. We, therefore, encourage applications from qualified Aboriginal Canadians, persons with disabilities, members of visible minorities, and women.
• In order to be in compliance with the law, employees must be legally eligible to work in Canada.

Job Posted by ApplicantPro