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Senior Defined Benefit Pension Administration Specialist
Company | Buck, A Gallagher Company |
Address | Greater Montreal Metropolitan Area, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-08-07 |
Posted at | 10 months ago |
Overview
- Monitor and address quality issues as they arise
- Develop and maintain checklists, procedures and plan documentation
- Oversee project plans to ensure timely and accurate delivery for year-end processes such as PAs and annual pension statements as well as adhoc projects
- Act as a role model for less experienced team members regarding service delivery and professional behaviour
- Work with business partners to apply appropriate solutions to complex issues
- Produce complex and/or ad hoc reports
- Prepare the cyclical deliverables processing calendar
- Analyze business needs and apply appropriate administration solutions in a cost-effective way
- Assist in preparing cost estimates for client projects
- Perform user acceptance testing for client specific systems
- Arrange and/or conduct information sharing sessions with team; coach team members to enhance their knowledge
- Review test plans and/or control groups
- Assist in preparing monthly client invoices
- Document issues and provide status updates
- Act as final reviewer for day-to-day, periodic and annual administration tasks including but not limited to marriage breakdown calculations, Payrolls, PAs, PARs, valuation data extracts, and annual pension statements (active and inactive).
- Work with Client Service Manager to set up working procedures and ensure all administration documents are up-to-date and meet quality standards – including plan text, administrative forms
- Review specifications
- Act as a source of expertise to others including assisting colleagues with the application tools and procedures
- Create networks outside of one’s own functional area
- Develop detailed project plans by breaking down into manageable tasks and delegate assignments to appropriate team members
- Demonstrates strong mentoring and training skills
- High ethical standards
- Client satisfaction focus and team-oriented work style
- Solid oral and written communication skills - with particular emphasis on articulation and grammar
- Minimum of 5 years of experience in Defined Benefit pension plan administration
- Proven relationship building skills
- Strong working knowledge of Income Tax Act as it applies to defined benefit pension plans
- Ability to deliver on time and with quality in a fast paced environment with competing priorities
- Proficient in other MS Office applications and essential computer functions
- Strong mathematical/analytical skills and problem solving skills
- Proven project management skills and proactive ability to handle and manage multiple tasks simultaneously
- Enjoy working in a fast-paced environment
- Ability to remain poised, patient, empathetic, tactful and composed while handling client staff and plan participants
- Strong working knowledge of Excel functions used in data analysis
- Strong working knowledge of defined benefit pension plan administration, policy and applicable multi-provincial and federal government legislation.
- University degree or college diploma with demonstrable mathematical aptitude (actuarial science/mathematics degree is an asset) and/or related work experience
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