Senior Compliance Analyst - Market Conduct Audit

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.
Position Title: Senior Compliance Analyst – Market Conduct Audit
Reports To: Chief Compliance Officer
Department: Legal & Compliance
Term: Permanent Full-Time
Work Arrangements: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately November 2023), coming into the office a minimum of 2 days per week, every other week on designated days.
The Opportunity: Equitable Life is growing! We are looking to add a Senior Compliance Analyst – Market Conduct Audit to our Legal & Compliance team!
The Senior Compliance Analyst – Market Conduct Audit is accountable for performing standard ongoing analysis, testing, and reporting on the sales activities within the Company’s distribution channels in support of the market conduct audit program.This role also works with the Senior Compliance Consultant – Audit in the execution of a standardized insurance audit program on advisor market conduct.
Now is an exciting time to join one of the Waterloo Region’s top employers for 2023!
What you will be doing:

• Collaborate with other members of the Compliance team to analyze and review regulatory requirements, to proactively identify and implement new or improved oversight/supervisory processes, procedures, and reporting; and is accountable to document such processes.
• Develop the systems and processes for providing regular reporting on the execution of the market conduct audit program and its outcomes
• Develop, track, and maintain the risk monitoring program and schedule for the market conduct audit program
• Research and assess business practices and regulatory obligations/expectations to identify opportunities for Compliance to implement new (or improve existing) compliance programs and monitoring tools
• Support the Compliance Audit and Testing Program as needed in the development of risk ranking, monitoring, and testing
• Understand how work is conducted within the various business units within the Company and Compliance department.
• Conduct market conduct audits of distribution intermediaries including National Accounts, Managing General Agencies and advisors while maintaining ongoing effective business relationships
• Execute advisor client file audits and discussions in support of both the audit and investigation functions
• Identify areas for improvement and change
• Lead, develop, and participate in user acceptance testing, validating that the technology or solution meets needs, and plays the key role in ensuring successful project implementation for Compliance-only projects and those initiated by the various business areas that require compliance IT input
• This work may include (a) training, (b) process/procedure changes, (c) modifications to compliance/business policies, (d) modifications/improvements to or implementation of new technology, or a combination of the four

What you will bring:

• Advanced-level knowledge of Microsoft Access (VBA, macros, general troubleshooting skills)
• Excellent self-management and time management skills, with ability to remain calm and flexible under tight timelines and exercise judgment in a changing environment
• Demonstrated initiative in proactively acting on ideas and opportunities before being asked/ required, thinking outside of the box while considering the overall picture/impact
• Ability to develop accurate and meaningful reports and data visualizations for senior leadership
• Ability to perform ad-hoc data analysis, uncover patterns and “tell the story” to internal and external partners
• Advanced-level knowledge of Microsoft Excel (macros, v-lookups, and pivot tables)
• Superior documentation, communication & presentation skills
• Excellent influencing and interpersonal skills with ability to negotiate with representatives from other areas
• Business Analyst Certification or significant previous experience as a BA preferred.
• Strong organization skills and well-developed project management skills
• Excellent data handling skills – experienced in the use of analytical tools and ability to manipulate and analyze data from various sources / data formats
• Degree or diploma in Computer Science or related field, or equivalent combination of education and work experience
• Strong conceptual skills and ability to exercise flexibility and judgment in a changing environment
• Strong analytical capability with the ability to define and resolve complex issues through knowledge and understanding of a variety of analytical tools
• Breadth of knowledge and experience with relational databases (i.e., SQL), including writing complex queries to join, retrieve and analyze data from multiple database tables
• Knowledge of compliance rules and regulations including anti-money laundering legislation and needs-based insurance sales practices
• Previous experience (minimum 3 years) in the life insurance or financial services industry
• High level of accuracy and attention to detail
• Adaptable to change

What’s in it for you:

• Regular EQ Together events focused on company togetherness and collaboration
• Employee resource groups that support an inclusive work environment
• A company subsidized cafeteria with a variety of daily options
• A healthy work-life balance with employee wellness top of mind
• An additional paid volunteer day each year so you can spend time giving back to the community
• Immediate enrollment in the company’s pension program with employer matching
• Discounts on company products and services, and access to exclusive employee perks
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• Tuition support and specialized program assistance

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)

To learn more about Equitable Life, we encourage you to explore our organization.
At Equitable Life, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at [email protected] if you would like to receive our job postings in an alternative format or require an accommodation with the application process.
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