Security Guard, Team Lead

Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust (“REIT”) owns more than 11,000 multi-family apartment units and student housing beds across 28 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them. Centurion Financial Trust (“CFiT”) is an income and growth-oriented trust that invests in a diversified portfolio of debt investments that include but are not limited to mortgages, opportunistic real estate developments, and corporate debt. Investors pool their funds to invest in mortgage and growth-oriented credit opportunities and participate in the yields from interest income and net profit from equity.

Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values

Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us

We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. For certain roles, we offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

Overview

Reporting to the Senior Property Manager, the Security Guard is responsible for the safety and security of a mixed-used Centurion owned and operated apartment community in Edmonton, Alberta.

The Security Guard is accountable for ensuring Residents’ Safety and assisting current and prospective Residents after office hours to achieve optimum value for Centurion Property Associates Inc.

Responsibilities

Relationship Development

Develop and foster positive relationships with internal and external stakeholders. Ensure proactive timely resolution of all current and prospective Resident inquiries.

Customer Service

Professionally and courteously handle all current and prospective Resident inquiries, feedback, complaints or concerns that pertain to safety, and escalate any concerns to the Senior Property Manager. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values. Promote a strong sense of community.

Ongoing Operations

Answer all current and prospective Resident inquiries received after hours and communicate any issues to the Senior Property Manager within 24 hours. Assist with Resident move-ins that occur after office hours. Assist with Resident issues that arise during shifts including but not limited to key FOB’s not working and Resident noise complaints. Conduct regular security rounds and patrolling of the building. Ensure that anyone who is not a Centurion Resident does not enter the building and is promptly removed when necessary. Acting as a first responder when responding to emergencies as they arise and/or occur and ensuring that all potential safety hazards are appropriately contained. Reaching out to the local police when necessary to have unauthorized parties removed from the premises. Inform the Senior Property Manager of any deficiencies or problems noted in the buildings or properties that require attention. Responding to emergencies as they arise and/or occur in a timely manner.

Administration and Reporting

Maintain an orderly desk area and complete general clerical duties, including photocopying, scanning, and faxing documents. Complete other duties and tasks as assigned by the Senior Property Manager.

Requirements

• 1-2 years demonstrated security/surveillance experience;
• Possess a valid Alberta Security license, or have the ability to obtain a valid Alberta Security license;
• Current certification in First Aid considered an asset;
• Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points;
• Forward thinking with an ability to develop creative strategic solutions to issues; and
• A passion for excellence in customer service delivery;
• Excellent organizational skills with a strong ability to multi-task;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Education in related field of study considered an asset;
• Excellent interpersonal skills;
• Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner.
• Highly motivated;
• Exceptional oral and written communication skills in English;
• Knowledge of other languages considered an asset;
• Maintains environment by monitoring the property;

Centurion Asset Management Inc. | Centurion Property Associates Inc. is an inclusive and equal opportunity Employer. If you require a disability-related accommodation to participate in the recruitment process, please email us. We will accommodate your needs under the Quebec Charter of Human Rights and Freedoms.