Sales Team Member Jobs

Store - CAL-SHAWNESSY, AB
We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
To review a comprehensive list of benefits, please visit Michaels Benefits
Help customers shop our store and be able to find what they’re looking for. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with great service. Deliver friendly customer service.
Major Activities

• Help customers shop and find what they are looking for
• Engage customers on benefits of Rewards program and complete enrollments
• Educate customer on Voice of Customer (VOC) survey
• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Merchandise recovery and maintenance
• Cross trained in Custom Framing selling and production
• Execute a well merchandised and in stock store
• Assist with Omni channel processes
• Support the merchandise return / go back process and general store recovery
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Provide a fast and friendly check out experience; execute cash handling to standards
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Acknowledge customers, help locate product and provide solutions
• Support shrink and safety programs

Other Duties As Assigned
Preferred Type of experience the job requires

• Retail and/or customer service experience preferred

Physical Requirements

• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.