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Room Attendant - Housekeeping
Company | Accor- North & Central America |
Address | Lake Louise, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-08-14 |
Posted at | 9 months ago |
Company Description
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- Subsidized staff accommodation provided on-site for full time status employees
- Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
- Assist guests with concerns and requests in a timely manner
- Removal and sorting of linen, garbage and recycling
- Comply with all department policies, procedures, and service standards
- Placing furniture to its original position and being attentive to the guests belongings by pairing shoes, folding clothes and ensuring that all other personal belongings are cared for.
- Vacuuming floors, draperies and upholstered furniture
- Ensure the cleanliness of guest rooms, colleague service areas & corridors while adhering to hotel standards
- Dusting of furniture and fixtures
- All other duties as assigned.
- Report all concerns related to Engineering/Maintenance, health and safety, security or suspicious circumstances (including smells/sights and sound)
- Cleaning washroom facilities including toilets, bathtubs, sinks, mirrors, floors, bathroom fixtures and others as assigned
- Follow and proactively promote all health and safety policies and initiatives
- Stock guest room amenities
- Consistently offer a professional, engaging and friendly service
- Making beds, changing sheets and towels
- Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart.
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management
- Ability to work well under pressure
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Warm and caring personality
- Prior cleaning experience an asset
- No formal education/experience required
- Able to bend and kneel with comfort
- Housekeeping is a very physically demanding position. Duties include repetitive bending, pulling, carrying, high lifting and heavy pushing (up to 50lbs.)
- Physically fit as you will be standing and walking throughout shift
- Fast-paced, upscale, luxury hotel
- Hospitality employees worldwide making this a great place to develop lifelong connections
- Close proximity to multiple ski resorts and hiking trails in the summer
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