Housekeeping Room Attendant/Laundry Attendant

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Room Attendant will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Room Attendants must understand their role as brand ambassador and provide positive brand experiences to all customers.

Job Requirements

• Professional appearance and manners
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• No education or experience required, we will train one on one
• Workplace Hazardous Materials Information System (WHMIS) is an asset
• Good communication skills are an asset
• Ability to follow instruction

Duties

• Cleans sink and fixtures
• Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
• Stock linen supply room with clean linens for use for next day.
• Arrange furniture following use by guests
• Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
• Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Reports any unusual or suspicious persons/activities happening in the area of security to the manager
• Reports any maintenance issues including burned out light bulbs
• Leaf Clean up
• Small mending repairs required as needed.
• Collect, sort, transport laundry at the beginning of each shift.
• Attend to guest needs/requests for extra supplies, cleaning and disinfecting public areas such as changing rooms, showers and pool area, washing windows/walls/ceilings, picking up debris, and empty trash containers.
• Puts stationary in folder along with pens and places in desk drawer
• Restock all terry, soap, glasses, comment cards, coffee and other amenities
• Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
• Check under bed, drawers, and closet for left behind articles and or trash
• Sweeping, mopping, waxing/washing floors, dusting furniture, making beds, changing sheets/towels, stocking linen closets and supplies area,
• Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
• Weeding/Mowing/Hedge Trimming
• Ensure security of guest rooms and privacy of guests
• Clean coffee pots when needed, - ensures pots are plugged in
• Laundry to include: bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.
• Remove laundry from dryers and fold immediately to prevent wrinkling.

Applicable Skills

• Excellent customer relations.
• Must have time-management skills.
• Adaptable to change and be able to handle multiple priorities under pressure.
• Eager and focused to exceed guest expectations.

Summation

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

• Applications will not be accepted via email or in person.

**We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**

**ABSOLUTELY NO PHONE CALLS PLEASE**