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Company

Sandman Hotel Group

Address Lethbridge, Alberta, Canada
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-09-24
Posted at 8 months ago
Job Description
We celebrate Housekeeping Room Attendants as the heart of our hotels. Without you, we simply could not open. Your passion for cleanliness and eagle-eye for detail really help to set us apart, and your commitment to friendly customer service brings our guests back time after time. On top of a competitive compensation package and flexible schedule, we're committed to your professional development and offer real career growth. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.


Job Requirements


  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Ability to follow instruction
  • Professional appearance and manners
  • Good communication skills are an asset
  • Workplace Hazardous Materials Information System (WHMIS) is an asset
  • No education or experience required, we will train one on one


Duties


  • Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
  • Clean rooms according to Sandman Hotels standards
  • Reports any maintenance issues including burned out light bulbs
  • Ensure security of guest rooms and privacy of guests
  • Arrange furniture following use by guests
  • Cleans sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities
  • Check under bed, drawers, and closet for left behind articles and or trash
  • Reports any unusual or suspicious persons/activities happening in the area of security to the manager
  • Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
  • Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
  • Remove laundry from dryers and fold immediately to prevent wrinkling.
  • Small mending repairs required as needed.
  • Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
  • Clean coffee pots when needed, - ensures pots are plugged in
  • Perform Houseperson duties if required.
  • Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.
  • Laundry to include: bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.
  • Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
  • Stock linen supply room with clean linens for use for next day.


Applicable Skills


  • Must have time-management skills.
  • Excellent customer relations.
  • Eager and focused to exceed guest expectations.
  • Adaptable to change and be able to handle multiple priorities under pressure.


We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.


PERKS


  • Group Life Insurance, Extended Health, Dental, Vision Care!
  • Team rates from $59 per night, Family & Friends rates too!
  • Tuition Credit Program
  • Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
  • RRSP Matching
  • Complimentary Stays
  • 25% discount at our restaurants for up to 6 people
  • Growth Opportunities- Career Advancement starts from Within
  • Rewards & Recognition
  • Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
  • Dedicated Training Program
  • Ongoing Employee events, incentives & recognition
  • Refer a friend or family and earn money!
  • Milestone Rewards


Summation


Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**


  • ABSOLUTELY NO PHONE CALLS PLEASE**


Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.