Retrieval Specialist Jobs

Overview

HBR Consulting / LAC Group is seeking a Retrieval Specialist for a full-time, virtual position based in Manila or Canada.

This role is flexible working between the hours of 12:00 - 8:00pm Pacific Time.

Responsibilities

• Pull cases, dockets, and other court documents via the most efficient and cost-effective resources
• Execute Interlibrary loans and maintain log of loaned and borrowed items
• Provide excellent customer service
• Support large data projects/requests, library department initiatives, and other projects as assigned
• Procure known-item document retrieval of journal articles, book chapters/sections, and other legal and non-legal documents
• Assist with creation and maintenance of passwords for electronic resources and forgotten password requests

Qualifications

• Accuracy and attention to detail
• At least one year of previous law library experience strongly preferred
• Familiarity navigating state court websites
• Ability to work independently and as a member of a team
• College degree required
• Ability to work effectively in a fast-paced customer-service oriented environment
• Highly effective organizational and problem-solving skills
• Familiarity with legal research resources, including but not limited to, Westlaw Find & Print, Lexis Get & Print, HeinOnline, Pacer, CNS
• Familiarity with a ticketing intake system, helpful
• Computer proficiency in Word and Excel

LAC Group is an Equal Opportunity/Affirmative Action employer and values diversity in the workforce.