Retail Key Holder-Scarborough Town Centre

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Responsibilities

• Provide individual and team performance feedback and recommendations to managers
• Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Set the direction and goals for the day/shift when associates arrive for work
• Lead and model selling and customer experience standards
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
• Display knowledge of product, company policies and store strategies
• Maintain policies and procedures

Qualifications

Qualifications & Experience

• Ability to foster a customer-focused selling culture
• Available for varied weekly shifts including weekend, closing and peak shifts
• Ability to provide in the moment coaching to associates
• Demonstrated selling and operational results
• Preferably an existing sales associate that aspires to a management role

Core Competencies

• Influence & Inspire with Vision & Purpose
• Deliver Business Results
• Build High Performing Teams for Today & Tomorrow
• Lead with Curiosity & Humility
• Strive to Achieve Operational Excellence
• Observe, Engage & Connect

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.