Practice Lead Jobs

About us:

Dr. Phil Henriksen and his dedicated team of dental professionals have been providing dental services to the city of Red Deer since 2003. We have two practices, Timberlands Dental Care & Southpointe Dental, conveniently located in Red Deer.

Southpointe Dental is a family-friendly dental practice that provides our patients with comprehensive general dentistry services in addition to gum therapy, ortho & Invisalign, TMJ & TMD, sedation dentistry, cosmetic services, and root canal therapy.

We pride ourselves on providing quality dental care and 4.8 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

https://www.southpointedental.org/site/home

Schedule: Monday 8am - 4pm, Tuesday 12pm - 8pm, Wednesday 12pm - 8pm, Thursday 8am - 4pm, Friday 8am - 3pm

Benefits of Joining Our Team:

• Health Benefits
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Attend social and CE events to network with dental professionals in your community
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
• Competitive compensation

Key Responsibilities:

Operational Planning & Execution

• Help review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement.
• Alongside the Practice Manager, help execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and support strategies to increase organic patient growth.

Compliance & Patient Safety

• Ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.
• Lead by example to ensure patient safety is a top priority.

Leadership

Under the direction of the Practice Manager:

• Support action plans and help motivate the team to meet operational and company objectives.
• Help coach and motivate the team to improve productivity, engagement and retention of patients.
• Support recruitment efforts to interview dental professionals and help assess for best fit.

About You:

• Strong commitment to maintaining health regulation and operational standards
• 3-5 years of experience as a Dental Administrator preferably as a team lead or, shift supervisor
• University or College Diploma in Business or, Office Administration preferred
• 1-2 years experience in a supervisory role in either a clinical setting, retail and/or, customer service
• Willingness to work varied hours to align with business needs
• Experience with dental software systems and Microsoft Office is preferred

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.