Pharmacy Technician Jobs

Are you ready to be part of a dynamic team that is reshaping shared services and how they are delivered for health care and the public sector?

Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital equipment (FF&E) and food/nutrition solutions. MMC also provides data analytics, in-hospital services, warehousing/logistics, technology services, procure-to-pay services, accounts payable and linen services.

Driven by our commitment to collaboration, integration, and partnership, we source and deliver innovative solutions that address the challenges faced by health care and the public sector. Our clinical expertise and strategic data analysis yield efficiencies, cost savings and insights that allow public sector organizations to invest in and focus on improving the experience for patients and families in their care.

With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and economic wellbeing. The Burlington, ON-based organization also has offices in Toronto, Thunder Bay, Kingston, Brantford and London, a distribution centre in Oakville and a linens facility in Hamilton.

Mohawk Medbuy’s strength as an organization comes from our employees’ knowledge, skill, and commitment to providing our customers with the highest standards of quality service to assist them in delivering exceptional care.

We are currently recruiting for a full-time Registered Pharmacy Technician Coordinator, Pharmacy Services to support our Pharmacy Services division.

Position Overview

Reporting to the Manager, Pharmacy Coordinators, the Coordinator, Pharmacy Services provides technical and operational support to the Pharmacy Services team in all stages of the sourcing initiative development e.g. Request for Proposal (RFP) and execution including implementation of the Pharmacy contracting process and ongoing maintenance of existing contracts. Primary objectives include the provision of exemplary Member customer service, vendor relations, contract management and issue resolution while supporting all elements of the sourcing initiative process. Pharmacy Coordinators are actively involved with the Pharmacy Buyers Subcommittee (PBSC), comprised of our Members (e.g. Pharmacy Technicians, Purchasing or Procurement Specialists) and provide support to all other Pharmacy Functional Advisory Committee and Subcommittee functions as required.

Key Responsibilities

Member Customer Service

• First line management of contract price differential reimbursement requests if requested by Non-Spend Analytics Program Member, if within regulated pharmacy scope of practice
• Participate in activities of the PBSC including meeting preparation, participation, and minute recording, and other activities such as conducting orientation for new Subcommittee representatives and site visits, completing PBSC action items, as assigned, managing relationships
• Assist with preparation and participate at Pharmacy Functional Advisory Committee meetings and post-meeting follow-up/actions, as assigned
• Provide support and manage relationships with Members of the PBSC
• Provide orientation and ongoing support to Members for available electronic tools e.g. Non-Spend Analytics Program Reimbursement Request tool, Pharmacy Community including the Forum, Issue Reporting tool
• First line management of Member issues submitted through electronic Issue Reporting tool or reported directly for investigation, resolution, and communication if within regulated pharmacy technician scope of practice
• Participate in Spend Analytic Member meetings, as required/assigned
• Manage and coordinate response to Member requests for assistance with the Member Portal
• Provide accurate, timely, professional response to Member non-clinical inquiries/product issues

Sourcing Initiatives/Contract Implementation

• Prepare and execute post-bid closing activities
• Prepare contract implementation packages and product conversion information for Members
• Issue contracts for electronic signatures, tracking, and filing of contracts
• Track/manage product sample inventory
• Prepare and execute Request for Information activities
• Prepare new contracts in computer system and create contract documentation for contracts for assigned vendors
• Attend Proponent meeting web session
• Prepare documentation for final approval and public posting
• Participate in development of criteria and weighting
• Participate in the planning and execution of sourcing initiatives with the Clinical Director, as assigned, including:
• Monitor public posting, consulting with Clinical Director as required
• Coordinate and participate in internal and Member analysis/scoring activities
• Prepare draft timelines for approval
• Coordinate contract development process

Contract Management

• Participate on various drug supply multi-stakeholder calls, assigned
• Participate in marketplace surveillance activities to identify changes impacting existing contracts, new competitive market entries and new product contracting opportunities, briefing as needed, clinical directors for clinical evaluation
• Assist in monitoring various sources of information related to contracted product safety concerns
• Perform ongoing maintenance of assigned contracts in computer system, output documentation, issue for electronic signatures, tracking, and filing of contract amendment documents
• Provide support to MitigAID program, as required
• Provide accurate, timely, professional response to vendor non-clinical inquiries and participate in meetings with assigned vendors as required
• Post applicable vendor notices not related to backorders, recalls, or discontinuations to Portal Advisories
• Participate in Business Development activities including vendor meetings, as required/assigned
• Perform designated activities associated with Option Periods and Member Contract Exclusion requests

Additional Areas of Responsibility

• Communicate user account administration requirements and development/maintenance of group distribution lists for execution by designated staff
• Provide additional support as required to staff and Members
• Assist with the development of training tools
• Manage receipt and filing of pharmacy related product articles/bulletins and action appropriately
• Assist in monitoring of National repositories and vendor communications regarding drug shortages for significant impacts to Members
• Assist with development/maintenance of Coordinator, Pharmacy Services system and process documentation, as assigned
• Attend and contribute to applicable internal meetings
• Liaise with other departments, as assigned, for ongoing revisions, development, implementation, and enhancement opportunities
• Contribute to a positive office environment within the team and organization
• Relevant continuous learning

Skills And Qualifications

Required

• Registered Pharmacy Technician (RPhT) with Ontario College of Pharmacists (OCP)
• Ability to work in-office (on-site) a minimum of 3 days per week with flexibility of remote work for remaining 2 days per week
• Demonstrated proficiency using Excel

Additional

• Ability to balance multiple concurrent priorities
• Time management and organizational skills
• Experience as a hospital pharmacy technician
• Ability to work independently as well as in a cross-functional team environment
• Demonstrated knowledge in all facets of Office suite/electronic communication
• Proficient communication skills both written and oral
• Demonstrated ability to build strong collaborative relationships
• Pharmaceutical contracting/purchasing experience an asset
• Adaptability with a desire to learn
• Attention to detail and high level of accuracy
• Excellent interpersonal skills with a high concentration on Customer Service

Mohawk Medbuy Corporation is a HOOPP employer offering a competitive salary and comprehensive benefits package.

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.

Qualified candidates with a desire to join our innovative team are invited to submit their resume, referencing the posting number noted below in confidence to:

[email protected]

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).