Part-Time Sales Associate, Adidas Retail Store, Dixie (#2026)

Purpose
Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.
Key Responsibilities

• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Assist with telephone duties.
• Completes customer sales transactions (cash, credit, debit, etc.).
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Help to support and create a team environment by respecting co-workers.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Adheres to company policy and procedures relating to inventory control.
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Other duties as required by store management.

Knowledge Skills And Abilities

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Demonstrate excellent verbal and written communication skills.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to write simple correspondence.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• Must be proficient in English & French (verbal and written)
• Ability to exercise good judgment and decision-making skills.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Must possess and consistently exhibit the competencies relative to the position.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Demonstrate excellent customer service.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.

Qualifications
Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.