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Operations Manager Jobs

Company

Rentokil Terminix

Address Concord, Ontario, Canada
Employment type FULL_TIME
Salary
Expires 2023-08-05
Posted at 10 months ago
Job Description

Are you passionate about Management? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends!

Operations Managers are responsible for training, leading and developing a team of service technicians. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.

The right candidate will be traveling around Southwest Ontario on regular basis.

  • Responsible for managing basic financial performance of the operations, including revenue growth and expense control
  • Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development
  • Offer direction to staff in all aspects of operations, service and client care
  • Submit weekly, monthly and yearly reports, as required
  • Able to work a flexible schedule, including early mornings and weekend work when needed
  • Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients

What do you need?

  • Previous experience in a route-oriented, service environment a plus
  • Must pass pre-employment background screen
  • 3-5 years in a management role with emphasis in customer service
  • Must have excellent verbal and written communication skills
  • Pest control management experience required
  • Must possess a valid driver’s license and pass motor vehicle record search
  • Bachelor’s degree (preferred but not required)
  • Success in training, mentoring and coaching service professionals
  • Ability to obtain and maintain licenses/certificates as required by federal, state and local regulations

Job Type: Full-time


Salary: $60,000.00-$65,000.00 per year


Benefits:

  • Company car
  • Vision care
  • Flexible schedule
  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • Overtime
  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Would you be willing to go through the criminal background check?

Education:

  • Secondary School (required)

Licence/Certification:

  • Class G Licence (required)

Willingness to travel:

  • 75% (required)

Work Location: On the road