Night Auditor - Part Time

Night Auditor

We are currently hiring a Part Time Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.

What We Offer

• Team Building Events
• Education Reimbursement for you (and your children!)
• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Hotel Stay Discounts
• Team Member Referral Program
• Annual Wellness Credit
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• Leadership Development
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
• Culture of Recognition Program

Key Responsibilities

Reporting to the Front Office Manager or designate:

• Welcomes and greets all guests, and executes check-in and check-out procedures;
• Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
• Balances all revenue and settlement accounts nightly;
• Answers all incoming phone calls and processes new reservations;
• Provides excellent customer service to all guests;
• Administers all night audit functions;
• Adheres to all department and Company policies and procedures;
• Maintains files and resets the system for the next day of operations;
• Accurately follows all cash handling procedures;
• Performs any other job-related duties as assigned.
• Follows up on guest requests and resolves problems promptly;
• Ensures guest security by proper handling of guest room keys and personal information;
• Answers guest inquiries and provide assistance in a professional manner;

What We Are Looking For...

• Organized and able to work in a fast-paced, multi-tasking environment;
• Must be able to work evenings and overnights including weekends and holidays;
• Excellent communications skills, written and oral;
• Ability to work with minimal supervision;
• OPERA PMS knowledge preferred;
• The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
• Proficient in using a computer, good knowledge of excel and basic accounting principles;
• Able to stand for an 8-hour shift;
• Works well under pressure in a changing environment;
• Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;

Aloft Vaughan Mills

The Aloft Vaughan Mills is a star all on its own, our trendy hotel offers excitement inside and out. It is just a couple of steps away from Vaughan Mills, a unique and dynamic mega-mall with upscale restaurants and specialty shops, Canada’s Wonderland; and the great outdoors.

At Aloft, stylish décor blends with modern comfort to make all rooms cozy, featuring the signature Aloft ultra-comfortable bed, an oversized spa shower, custom amenities by Bliss® Spa, and complimentary wireless Internet access. In addition with a convenient access to hot attractions, Aloft Vaughan Mills offers the Re:fuel self-serve gourmet pantry, W XYZ bar and Re:mix lounge to relax or play.

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.