Mental Health Specialist - Edmonton

In order to comply with the requirements of the healthcare institutions that we service, Lundbeck Canada requires field employees to be fully vaccinated for COVID-19 as defined by Health Canada, subject to applicable, verified accommodation requests.
We are currently looking for a qualified Sales Representative specialized in mental health for Edmonton territory. This is a permanent full-time job, reporting to the Regional Business Manager, Mood Disorders. Lundbeck Canada offers comprehensive benefits to its employees, including health and dental benefits and contribution to a pension plan as of day 1.
The Mental Health Specialist is part of a regional team that is highly effective, motivated, innovative and enthusiastic to achieve sales objectives for Lundbeck Canada. The Mental Health Specialist reports to a Regional Business Manager, Mood Disorders.
The safety of our patients: You are expected to immediately forward any reports of adverse events or special situations on our products as well as any product complaints and counterfeit or suspected counterfeit medicine to Medical Information and Pharmacovigilance ([email protected]) as per training on current procedures.
Achievement of Sales objectives (50%)

• Stay abreast of competing products and scientific developments for psychiatry products.
• Fully understand and promote Lundbeck psychiatry and partnered products and services to hospitals, clinics, and healthcare providers, using sales cycle promotional material in an efficient, professional and compliant manner.
• Build and maintain relations with clients (doctors, nurses, and business partners); identify their needs; inform them about Lundbeck’s high-quality products.
• Achieve territory sales objectives for Lundbeck promoted products in Psychiatry.
• Implement territory plan of action, including field call activities as established by the sales and marketing teams for each defined cycle.

Business Planning (25%)

• Use the sales and performance report system (KPIs) to optimize performance across the territory.
• Manage field budget adequately to optimize reach and targeted customer interaction.
• Continuously gather insights in territory through interactions with customers and adapt tactics accordingly.
• Attend company meetings and main industry conventions
• In accordance with the sales function plan and the Regional Business Manager, develop and revisit regularly a territory business plan and implement key tactics to maximize selling efforts, optimize growth opportunities and achieve sales.
• Leverage different communication channels to have most efficient access to HCP (face to face and virtual).
• Execute tailored call preparation and call review process in alignment with the Lundbeck selling model in order to move customers along the adoption ladder.
• Collaborate with sales team members and other departments -including marketing, training, business effectiveness and medical teams- to offer tailored solutions and maximize psychiatry product(s) potential and sales; be an active contributor to help improve and optimize national and regional business activities.

Medical Communication and Education Activities (20%)

• Ensure compliance and respect for ethical rules in all learning activities implemented with customers.
• Effectively implement needs-based, certified programs (CHEs) and other learning activities (OLAs) as per cycle plan of action and follow-up to optimize impact.
• Work closely with the Medical Science Liaison and Medical Education teams to identify educational opportunities and develop advocacy in territory.

Administration and Corporate Compliance (5%)

• Use of the company’s expense reporting system in a timely manner.
• Always stay updated on and abide by Lundbeck Canada's legal and compliance procedures.
• Update and maintain the key customer target list.
• Use the CRM (Customer Relations Management System) to ensure that field activities are captured and documented.
• Comply with Lundbeck Canada processes and satisfy business needs in a cost efficient and timely manner.

Position Qualifications:

• Familiar with the use of technology (ie: iPad, apps, etc.) including proficiency with Microsoft products (Word, Excel, etc.); experience with the use of technologies to access HCP an asset
• A minimum of 2 year of sales experience, ideally in the Canadian pharmaceutical industry
• Bachelor's degree in life sciences or business administration
• Experience in the CNS field and/or working with psychiatrists an asset
• Strong business acumen and analytical skills
• Bilingualism in English and French an asset (required for Quebec's position)

Working conditions

• Regular Office hours: Yes
• % of travel required: 10-40%
• Evening/Weekend commitments: No

We are strongly committed to promoting equity, diversity and inclusion within our community.
All applications will be considered, however, only those candidates selected for an interview will be contacted.