Member Services Associate Jobs

Who We Are:
Clarington Public Library, Museums, and Archives is an active and valued cornerstone of the community. We strive to illuminate Clarington and its heritage through lasting and meaningful experiences. We deliver innovative, quality services, programs, and exhibitions. We are proud to be a part of creating a strong, cohesive community by empowering, enriching, and inspiring the lives of our residents and future generations.
Our Team:
We are supportive, collaborative, friendly and passionate about the community we serve. We strive for excellence through our day-to-day interactions, community events, programs, and exhibitions. We value creativity, enthusiasm, and innovation.
Our Values:
Accessibility
Accountability
Intellectual Freedom
Quality Service
Responsiveness
Teamwork and Partnership
Your Opportunity:
The Member Service Associate role is responsible for creating and fostering a welcoming environment for Library members of all ages and providing excellent customer service. You will have the opportunity to deliver programs, host group visits, process physical materials, register new members, conduct reader advisory, engage with members through community events, and provide technology support. The successful applicant is expected to be available to work any shift during Library hours of operation and perform other duties as assigned.
Working Conditions:
Salary Range: $22.07 to $25.69 per hour (2020 rate)
Status: Affiliated, Regular Part-Time
Schedule: Averaging thirty-two (32) hours bi-weekly, including two (2) evenings per week and alternating weekends
Work Location: System-wide
Physical Demands: Shelving, bending, stooping, stretching, standing, lifting, pushing/pulling book trucks and boxes of material
Essential Qualifications:
• Completion of an accredited Library Technician diploma program with one year of related work experience or an equivalent combination of education and experience to the satisfaction of the Library CEO.
• Excellent interpersonal, communication and presentation skills.
• Knowledge of children’s literature and young adult literature.
• Experience in, and comfortable with, working with large groups of children and members of all ages.
• Passion for creating and delivering library programs that focus on early literacy development, STEAM integration, digital literacy and/or continuing education.
• Demonstrates a strong working knowledge of technological applications, including but not limited to, the internet, electronic databases, social medial and Microsoft Office software.
• Ability to work collaboratively and independently in a changing environment.
• Ability to balance multiple responsibilities and priorities.
• Willingness to learn new skills on the job.
• Valid First Aid Certification required.
• A satisfactory Standard Criminal Record Check (CPIC) is required prior to commencement of employment.
Application:
The Clarington Public Library, Museums and Archives value diversity, equity, and inclusion within its community and workplace. We welcome applications from individuals of diverse backgrounds. Please submit your cover letter and resume in Word or PDF format by July 28, 2023, to the following confidential email address: [email protected] quoting the job title and file number 2023-CPL11AF. We thank all applicants for their interest; however, only those under consideration will be contacted. Personal Information is collected in accordance with the Municipal Freedom of Information and Protection of Personal Privacy Act and will only be used for candidate selection. We are pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005, throughout our recruitment process. If you require accommodation at any time, please contact Human Resources.