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Member Experience Representative (Part-Time)
Company | GroupHEALTH Benefit Solutions |
Address | Greater Vancouver Metropolitan Area, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Insurance |
Expires | 2023-10-05 |
Posted at | 8 months ago |
WHO ARE WE?
- You are a multi-tasker who also manages your workload effectively.
- You contribute to solutions and add to the team functions.
- You understand the importance of delivering a positive customer experience being an advocate for the customer.
- You provide elevated support for all client inquiries.
- You are a positive role model who supports the needs of the business in the presence of your peers, and our clients.
- You are resilient! You can move forward after a challenging customer interaction and maintain a professional and engaged environment.
- You are a strong listener and a team player.
- You work to understand the customer's problem and can provide an appropriate resolution as needed.
- You are tech savvy and can use the designated software at an advanced level.
- You are an excellent communicator, in a corporate setting.
- You have Post-Secondary Education
- You have participated in an employee group benefits plan as a plan member at a prior employer
- Bonus if you are bilingual French speaking (written and verbal communication is an asset).
- You have 1+ years' experience in a customer facing role. Great if you come from a call center/customer service background.
- Learn and grow with us through our employee education program.
- Starting at 3 weeks' vacation, plus flex days to help you achieve that work-life balance.
- Comfortable compensation.
- Comprehensive and competitive benefits package.
- Wellness programs to support you in and out of the office.
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