Medical Office Assistant - Division Of Orthopaedic Surgery (2023-5320)

We have a full-time position for an experienced, detail oriented and skilled medical office assistant to work in the Division of Orthopaedic Surgery at Sunnybrook Health Sciences Centre.

Responsibilities include (but are not limited to): scheduling of outpatient and/or inpatient procedures, scheduling pre-assessment appointments, preparation of patient charts and filing as required, telephoning patients with appointments and instructions to arrive, answering telephone and direct patients to appropriate individual, faxing, corresponding with law offices and scheduling independent medical examinations and other secretarial/receptionist duties as required.

The successful candidate will have a thorough understanding of Patient Registration (PCS), Patient Appointment Scheduling (PAS), Electronic Patient Record (EPR), OR Scheduling (PICIS), Outlook, and Excel.

• Must be very adept at exercising tact and discretion when dealing with highly sensitive and highly confidential issues
• Consideration will be given to candidates with an equivalent combination of relevant education and working experience
• Good problem-solving skills
• Must be organized in approaching work tasks and able to prioritize effectively and multi-task
• Demonstrated proficiency and advanced knowledge in Microsoft Office, specifically Outlook and Word required; Excel preferred
• Must be able to demonstrate flexibility and act independently using sound judgment when taking initiative on a wide range of issues
• Ability to recognize when direction is needed when there are competing demands, including time sensitive requests
• Must be proficient in written and oral communication skills
• Requires successful completion of a recognized Medical Office Administration program /diploma or equivalent at the community college level, plus a minimum of two (2) years related practical experience
• Previous experience managing O.R. bookings scheduling

This outline of duties is not arranged in order of priority. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. These duties will, from time to time, be altered by the surgeon and/or Office Manager to suit the needs of the Division.

Qualified candidates are invited to submit their resume in confidence to the attention of Carolyn Pezzetti, Administrative Director ([email protected]).

Sunnybrook is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this on your internal application/transfer form.