Manager, Engineering Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Does change excite you? Do you want to be part of the team that redefines how we get work done? We are changing the way we develop, and we want you to be part of it! We believe in the value of empowering engineers with the resources to address critical problems for the future of the business, which is why we need you. We are seeking a self-motivated, forward-thinking technical leader, who is passionate about delivering value and eager to see the successful implementation of the products their squad has developed.

Responsibilities

As a Manager Engineering, you will have three key areas of responsibilities; People Leadership, Asset Management and Enabling Delivery.

People Leadership

• Lead a team of engineers and technology professionals through the delivery of complex multi-squad cross-cutting initiatives.
• Develop the skills and growth of team members through mentorship, training, and providing opportunities within various initiatives.
• Hire technology team members.
• Develop team engagement, and handle performance issues in a diligent and appropriate manner.
• Perform reviews, conduct tactical and stretch goal setting.

Asset Management

• Develop, maintain and implement the assets technical roadmaps in alignment with the organization’s technology strategy.
• Develop and refine patterns for documentation to ensure ongoing maintenance of technical knowledgebase and adherence to standards.
• Own the overall health of the technical asset(s) in its entirety.
• Partner with Product collaborators on prioritization.
• Handle, resolve, and escalate issues and risks as applicable.
• Management and governance for technology vendors and support the business for technical subsets of business assets.
• Evaluate and define existing technology standards to ensure compliance with program-level requirements.

Enabling Delivery

• Deliver new products, technical enhancements, and services using a flexible and iterative approach.
• Ensure progress against important breakthroughs.
• Active participant in planning discussions, providing input on technical solutions, decision making, and direction.
• Collaborate with other engineering managers, Product partners, and external vendor partners on interdependent technology work.
• Participate in agile ceremonies as appropriate.
• Point of escalation for technical issues if cannot be solved by squad members

What Are We Looking For

• Awareness of cloud technology, and experience implementing in cloud infrastructure (Azure preferably)
• Collaborative attitude, willingness to work with team members; able to mentor, participate in, support or drive design sessions.
• Good verbal and written communication; able to efficiently articulate a technical vision, possibilities, and outcomes.
• Responds well to ambiguity and works efficiently to clarify situations and outcomes.
• Understanding of a range of DevOps tools and their objectives.
• Excellent organizational skills.
• Constantly learns from both success and failure.
• General knowledge of a wide variety of technologies.
• Strong technical skills and experience leading software delivery.
• Financial institution experience is an asset.
• Ability to handle and lead multiple initiatives across multiple teams.
• Experience leading people within a technology space is an asset.
• Good problem-solving, risk assessment, and decisions making skills that enable you to lead through challenging obstacles.

What motivates you?

• You thrive in teams and enjoy getting things done together.
• You do what is right, work with integrity and speak up.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You obsess about customers, listen, engage and act for their benefit.
• You take ownership and build solutions, focusing on what matters.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• Professional development and leadership opportunities.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• Flexible work policies and strong work-life balance.
• A focus on growing your career path with us.
• A competitive salary and benefits packages.

Our Commitment To You

Values-first culture

We lead with our Values every day and bring them to life together.

Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

Continuous innovation

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Waterloo, Ontario

Salary range is expected to be between

$89,950.00 CAD - $167,050.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.