Logistics And Planning Coordinator

Ready to use your hotel, restaurant or supermarket experience in a new and exciting way? Have a knack for training/coaching others? Looking to build your career in a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Who are we?

Steritech Brand Standards is the market leader in food safety, quality assurance, and customer experience management in North America. We serve more than 60,000 clients, and pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse a distribution, retail, food service, grocery and hospitality. We are extremely proud of our legacy of service excellence and constantly work to enhance the value and impact of our services.

What does our Logistics and Planning Coordinator do?

This role is operation support in Brand Standards Business. The primary focus of the team is to ensure efficient Operations and quality of life for Specialists by managing staffing levels, client round spread, Specialists route and client certification assignment, the Specialist incentive program, and revenue.

Responsibilities include but are not limited to the following

• Maintain the capacity utilization model to identify current staffing needs based on routes, client round spread, historical performance, and projected work per District.
• Support Leadership with reports and recommendations as needed.
• Provide District/Regional Managers with route and client certification recommendations to ensure Specialists are fully utilized and productive.
• Implement and maintain scheduling software to ensure return on investment and maximize Specialists efficiency.
• Analyze historical and projected revenue patterns to provide recommendations to Operations Management.
• Act as Subject Matter Expert for all new planning software implementations.
• Support business units within Brand Standards, such as Business Development and Account Management, with Demonstration Audit requests, projected number of Specialists on proposed accounts, scope changes impacting scheduling, data for presentations, RFPs and other needs.
• Identify potential upgrades to current business and system processes in order to maximize efficiencies.
• Use a People First approach when assisting Specialists with schedule changes and client requests to minimize disruptions and prevent down time. Provide tools to Specialists for efficient scheduling.
• Coordinate training locations for client specific certifications and NARs.
• Maintain routes for current Specialists and create routes for new hires based on geography and certifications.
• Lead weekly Ops call with Managers
• Assign Specialists to new programs/certifications.
• Monitor and ensure audits are completed within round dates and scheduled evenly throughout the established rounds, through assist trips as necessary.
• Work order generation.
• Provide productivity and certifications data for Performance Management.

What do you need?

• 2+ years of Auditing and quality experience
• Advanced Excel skills
• High School Diploma Required

Why Choose Rentokil Canada Corporation?

A career with Rentokil Canada Corporation is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

Below you'll find information about some of what Rentokil Canada Corporation has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria.

• Wellness
• Holiday Savings Club option with company-matching funds
• Employee Discounts (includes many offerings, including cellular/mobile service, (and more)
• Fantastic Tuition Reimbursement benefits & Scholarship Programs (for FT Colleagues)
• Work-Life Balance
• Opportunity to grow - We love to promote from within!
• Company-Paid Holidays
• Company-paid sick time
• Professional and Personal Growth
• Outstanding Company-Paid Short Term Disability
• Employee Assistance Program that offers services such as free counselling services and other benefits
• Access to Long-Term Disability Insurance
• Robust Paid Training & Professional Development Path
• Savings & Retirement
• Vacation Days
• Retirement Savings plan with highly-competitive company-matching contributions
• Excellent Health benefits including Medical, Dental, Vision, and Life Insurance