Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Sr Devops Engineer - Direct Hire
Recruited by Braintrust 8 months ago
Address Calgary, Alberta, Canada
Sr Devops Engineer - Direct Hire
Recruited by Braintrust 8 months ago
Address Edmonton, Alberta, Canada
Embedded Software Engineer – Certification
Recruited by Wind River 9 months ago
Address Kanata, Ontario, Canada
Embedded Software Engineer - Certification/Hypervisor Team
Recruited by Wind River 9 months ago
Address Kanata, Ontario, Canada
Devops Engineer, Protocol Jobs
Recruited by Motion Recruitment 10 months ago
Address Calgary, Alberta, Canada
Senior Software Engineer - Python, Linux, Networking
Recruited by CyberCoders 10 months ago
Address Calgary, Alberta, Canada
Engineer, Devops Jobs
Recruited by Softchoice 10 months ago
Address Calgary, Alberta, Canada
Linux Server Software Engineering Manager
Recruited by Canonical 10 months ago
Address Edmonton, Alberta, Canada
Linux Engineering Manager - Optimisation For Latest Hardware
Recruited by Canonical 10 months ago
Address Calgary, Alberta, Canada
Senior Software Engineer - Python, Linux, Networking
Recruited by CyberCoders 11 months ago
Address Edmonton, Alberta, Canada
Linux Server Operations Architect
Recruited by Alberta Health Services 1 year ago
Address Calgary, Alberta, Canada
Linux Systems Administrator Jobs
Recruited by Long View Systems 1 year ago
Address Edmonton, Alberta, Canada
Linux Support Engineer, Amer
Company | Canonical |
Address | Edmonton, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-24 |
Posted at | 10 months ago |
This role is an opportunity for a hands-on engineer with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.
- Additional mentoring opportunities with some of the best in Linux, OpenStack, and more
- Daytime working hours - support your work/life balance
- Work from home, no "return to office" - take back those commuting hours and save those vehicle/transit costs!
- Initial mentoring program to bring up to speed on needed technologies
- Ongoing talent development program
- Time off for conferences, obtaining certifications, conference and tuition costs covered
- Ability to travel
- Cloud computing (provisioning, monitoring, orchestration, etc.)
- Understand OS and Application level bugs and advise on next steps
- Customer support experience:
- Communicate clearly and set the right expectations.
- Troubleshooting experience:
- Containers - especially with Docker, LXD/LXC, or Kubernetes.
- Customer needs are top priority
- Hands-on experience supporting Linux systems including 2 or more of:
- Virtualization - primarily using KVM or OpenStack.
- Excellent verbal and written communication skills in English.
- Basic reading of stack traces to be able to search for duplicates, escalate to the correct team.
- Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
- Linux integration with other environments (authentication/directory services, network file systems, etc.)
- Storage technologies - block, object and network.
- Programming fundamentals in any language.
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
- Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
- Participate in a regular weekend working rotation.
- Investigate issues reported by customers by researching and escalating issues
- Work to resolve complex customer problems related to Canonical's portfolio of products.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Recognition Rewards
- Competitive Salary
- Annual Leave
- 100% Work-from-home
- Priority Pass for travel
- Learning and Development
-
Agente Ou Agent De Prévention De Soir Au Service De La Gestion Des Sentences
By Ministère de la sécurité publique At Montreal, Quebec, Canada 8 months ago
-
Lead Line Cook/Manager On Duty
By Impact Kitchen At Greater Toronto Area, Canada 8 months ago
-
Refinish Tech (Temporary) Jobs
By Boyd Group Services Inc. At Saskatoon, Saskatchewan, Canada 8 months ago
-
Vice President - Treasury
By Boyd Group Services Inc. At Winnipeg, Manitoba, Canada 8 months ago
-
Rock Mechanics Eit Jobs
By WSP in Canada At Greater Sudbury, Ontario, Canada 8 months ago