Library Technician - Research Help Services - Rpt

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.
We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.
Humber Libraries is hiring resourceful and collaborative Part-Time Research Help Technicians to provide high-quality reference support services to students, faculty, and staff at Humber’s North (2 positions) campus library.
Job Details
Position Title: Library Technician: Research Help Services
Status: Regular Part Time
Hours: 24 hours, weekly
Faculty/Department: Humber Libraries
Campus/Location: Humber College North Campus
Broadband: $20.29 (Min) – $31.22 (Max)
Hiring Range:$25.49 (Mid) - $31.22 (Max)
What You Will Do
Reporting to the Manager, Learning Services, Part-Time Research Help staff deliver high-quality reference service by responding to questions and recommending resources, services, and solutions to library users both in-person, over the phone, and virtually.
This position requires a pro-active and well-organized individual, with highly developed oral and written communications skills, a high level of competence with Microsoft software and emerging technologies, and a commitment to supporting a welcoming, efficient, and inclusive library culture. The position requires the successful candidate to work collaboratively with the library team, (including Librarians, Library Technicians, Circulation Clerks, and student assistants) to support student success. As a member of the library's Research Help team, the incumbent is expected to participate in regular communication with the Research Help team via Microsoft Teams, and review training and team meeting materials on a weekly basis. As such, excellent interpersonal, teamwork and communication skills are regularly employed. Part-Time Research Help staff are also occasionally assigned special projects, such as technical services projects, research support projects. Staff are also expected to contribute to library committees and participate in library events (offering library tours, staffing information booths, etc.)
The successful candidate will provide services to students and faculty on a part-time basis during daytime, evening, and weekend shifts. Shift schedules are determined based on staffing need and library hours, which are re-evaluated each semester. Work shift changes as required.
Hours Per Week
24
Position Type
Regular Part-Time Support
Minimum Salary
25.74
Maximum Salary
31.22
Work Locations
North Campus
Job Family
Student Affairs and Services
Deadline to Apply
September 18th, 2023 @11:59PM EDT
Job Posting
9/11/23
Department
Libraries
Minimum Education Requirements
What you bring to the role:
Library Technician Two-Year Community College Diploma
Experience
One year library experience or one-year customer service experience in a public service environment.
Specific skills required for this role include: a working knowledge of complex library resources and reference functions; demonstrated ability to acquire subject expertise quickly to provide effective reference service; an aptitude for technology, both hardware and software. Knowledge of ExLibris Primo and Alma library circulation functions are an asset.
To support success in this role, the ability to work independently and exercise good judgement in a demanding public service environment; excellent customer service and interpersonal skills; and a demonstrated ability to communicate and enforce policy with patience, diplomacy and empathy is required.
The successful candidate must be sensitive to the needs of the diverse community at Humber College and fulfill their duties in support of the Humber Libraries Service Charter, promoting a welcoming, respectful, and accessible environment and interacting equitably with all students, faculty and staff.
What’s In it for you?

• Amazing perks
• Highly supportive work culture
• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.
Equity, Diversity and Inclusion
Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Accommodation
Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion http://hrs.humber.ca/human-rights-equity-diversity.html or the Office of Student Conduct at [email protected]