Junior Business Analyst (Knowledge Management)

OUR BOTTOM LINE IS DIFFERENT.

There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren't our clients.

Whatever it is, you won't find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department: EFS Strategic Initiatives

Job Number: REQ6466

Location: Alberta (This is a hybrid role that will require you to be on-site 20% of the time)

Apply by: July 16, 2023

Paygrade: H-OTH

System Title: Business Analyst 3

# Positions available: 1

Leader Name: Jason Williams

Work Arrangement: Hybrid: You'll work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives.

As ATB's next Business Analyst, EFS Enablement, you care deeply about setting our front-line team members up for success with easy access to the information and knowledge they need to get things done for our clients. You're passionate about process and you know how to communicate complex information and ideas in a way that's concise and easy to understand.

You're The Person Your Teammates Go To When They Need Help Figuring Out How To Get Something Done, And You're Interested In How You Might Take That To The Next Level By

• Assessing incoming requests in accordance with ATB, business unit, and team priorities and processes
• Supporting our everyday banking team with documenting business rules and processes in a clear and concise way, with specific guidance from more senior team members
• Supporting senior team members in conducting stakeholder interviews to identify opportunities for improvement
• Assisting with the analysis of data to identify and interpret patterns and trends

Requirements

• 2-4 years of relevant experience in retail banking, customer service, and/or related fields
• High level of attention to detail and accuracy
• You effectively utilize tools and resources, ask questions, translate information, and support team members in their learning and growth
• Ability to analyze data and identify themes and solve problems
• A quick learner, naturally curious and self-motivated individual with a high degree of comfort working both independently and within a group
• Strong written communication skills
• Business certificate/diploma in business, banking, technology or a related discipline is considered an asset

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying!

Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

Online applications are preferred. Please let us know if you require any accommodations.

Benefits

Be great. Be you. Believe.

We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.

What happens next?

Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.

Stay in touch!

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