It Administrative Assistant / Entry Level (Remote)

We are looking for a tech-savvy and detail-oriented individual to join our team as an IT Administrative Assistant. This entry-level position offers remote work flexibility and is based in Canada. As an IT Administrative Assistant, you will play a pivotal role in providing essential administrative support to our IT department, contributing to the smooth operation of our organization's technology infrastructure.

Responsibilities:

• Conduct research and gather information on emerging technologies, assisting in the evaluation of potential solutions and making recommendations.
• Assist in managing IT vendor relationships and contracts.
• Support the development and implementation of IT policies and procedures.
• Assist with managing and organizing IT documentation, including user manuals, technical specifications, and troubleshooting guides.
• Provide technical support to internal staff, addressing basic IT issues and escalating more complex problems to the appropriate team members.
• Coordinate and schedule meetings, trainings, and other IT-related events.
• Assist in the setup and configuration of new employee workstations and equipment.
• Assist in the procurement and inventory management of hardware, software, and other IT assets.
• Help maintain and update databases, ensuring accurate and up-to-date information.
• Collaborate with the IT team to assist in the deployment, configuration, and maintenance of IT systems and infrastructure.

Qualifications:

• Strong communication skills, both written and verbal.
• Customer service-oriented mindset with a desire to assist and support colleagues.
• Basic understanding of networking concepts and computer hardware.
• Degree or diploma in information technology, computer science, or a related field.
• Canadian residency or eligibility to work in Canada.
• Ability to work independently and as part of a collaborative team.
• Excellent organizational skills, with the ability to prioritize tasks and meet deadlines.
• Detail-oriented and capable of maintaining accuracy in a fast-paced environment.
• Strong computer literacy, with proficiency in Microsoft Office Suite and basic troubleshooting skills.
• Familiarity with IT service management tools and software (e.g., help desk ticketing systems).

Benefits:

• Recognition and rewards for your hard work and contributions.
• Flexible working hours, allowing you to adapt your schedule to fit your needs.
• Remote work flexibility, providing a healthy work-life balance and eliminating commuting time and expenses.
• Access to a supportive network of experienced professionals in the IT industry.
• Competitive compensation package and potential for career advancement.
• Access to ongoing training and professional development resources.
• Collaborative and inclusive work environment, fostering growth and teamwork.
• Opportunity to gain practical experience in the IT field and develop a strong foundation for your career.
• Health and wellness benefits package, promoting your overall well-being.

Join our team as an IT Administrative Assistant and embark on an exciting journey to support the technological infrastructure of our organization while enjoying the flexibility of remote work. Apply now to seize this opportunity and contribute to our mission of leveraging technology to drive success!