Fall 2023 - Product Operations Co-Op

Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Location:
500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9
When you hire great people, great things can happen.
PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.
Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.
Please apply to the role by June 2, 2023
4 Month Co-op
September 11, 2023 – December 15, 2023
Location: 500 Lakeshore Blvd West, Toronto
We have adopted the following Hybrid working model (a combination of working between the office and remotely). Colleagues will continue working remotely up to 3 days a week, while spending the other 2 days in the office.
Why This Role Is Important
Reporting to the Senior Manager, Product Operations & Payments, the Product Operations Analyst Co-op (that’s you!) will be involved in a range of initiatives from day-to-day operational tasks to longer-term projects making a real impact across our portfolio of banking products. You will be responsible for supporting card management activities for our PC Mastercard and PC Money Account product portfolios, engaging with cross-functional partners to deliver high-priority production tasks, and participating in business case planning and implementation. This role offers an outstanding opportunity to join a fast-paced, purposeful, and agile business team at a leading Canadian Digital Bank.
What You'll Do

• Support the improvements of core operational procedures enabling Bank-wide accountabilities
• Support day-to-day 3rd Party Request operations and execution, including request intake, stakeholder engagement, investigation, and fulfillment
• Analyze research and internal data to gain an understanding of customer insights, evaluate the competitive landscape and identify product growth opportunities
• Hone financial and business analysis skills by supporting analyses of Payment Processing Operations OPEX drivers and other expense categories as needed
• Identify product/operational requirements (business and technical) to support business case planning and discovery phases of business case creation
• Support longer-term OPEX-driven initiatives, as defined by the business
• Work with the Product Operations & Payments teams to ensure the teams Confluence, JIRA and Slack pages are regularly updated to accurately reflect our evolving roadmap
• Support project launch activities like Production (PROD environment) Testing and Validations to ensure successful launch in market

What You Bring

• Excellent critical thinking, problem-solving- skills, and outstanding analytical skills
• Ideally has previous experience in product or operations management (either from previous summer or co-op placements, case studies, or other project work in school) considered an asset
• Ability to communicate information in creative, concise, and easy-to-understand ways to cross-functional stakeholders
• Demonstrated strong ability collaborating as a member of a team and a passion for learning
• Ability to excel under pressure and under tight deadlines, with attention to detail, a sense of personal ownership, accountability, and with a flair for credible data
• Proficiency in Excel, PowerPoint is a must
• Pursuing a Master of Business Administration (MBA) and returning to school in the following term
• Ability to prioritize and independently complete assigned tasks
• Ability to take on sophisticated, ambiguous problems and effectively communicate your solutions with reasonable (stated) assumptions and frame it as a story

Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Number Of Openings
1
PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.