Electrical Field Service Technician

Hepburn Engineering Inc is a successful medium-sized Toronto based company that designs, builds and commissions state-of-the-art heavy lifting equipment including mine hoists and replenishment-at-sea transfer systems for customers around the world.

Thanks to our rapid growth, we are seeking to hire an experienced Field Service Technician/Engineer to join our team. If you’re excited to work in a position with autonomy and responsibility at a growing company where teamwork is at its best, we want to hear from you.

Job Summary:

The Electrical Field Service Technician/Engineer will travel to customer sites to provide customer support, manage installation, conduct equipment inspections and testing, troubleshoot technical issues, assist with commissioning, prepare reports and provide training. The Technician will use sound judgment and ensure high quality standards and positive customer relations.

Responsibilities:

Travel to customer/supplier sites in Canada and internationally up to 50% of the year to perform the following:

• Installation support and supervision.
• Troubleshooting technical issues.
• Equipment inspections / audits.
• Provide training to operators and electricians.
• Factory acceptance testing.
• Assist commissioning team on large commissioning projects.

Complete the following activities in the office:

• Assist in estimating field service costs.
• Prepare reports for the customer for work performed in the field.
• Provide remote support to customers to troubleshoot problems with equipment.
• Update minor electrical schematic drawing to reflect changes made in the field.
• Prepare training materials for customers.
• Prepare procedures to perform inspections and audits.

Required Qualifications:

• Red Seal Industrial Electrician designation or Ontario 309A is preferred.
• At least five years’ experience in a technical electrical role with some hands-on experience with maintenance or troubleshooting of the following:
• Electrical engineering technician or technologist diploma or Electrical engineer degree.

-PLC based control systems.

-Electrical equipment including transformers, motors, variable frequency drives, motor control centres and switchgears.

• Experience in the mining industry is an asset.
• Bilingual (English with Spanish or French) is an asset.
• Strong organizational skills.
• Detail oriented.
• Experience using AutoCAD is preferred.
• Excellent written and oral communication skills in the English language.
• Experience in the mining industry is an asset.
• Experience reading electrical drawings to troubleshoot equipment issues.

We are an equal opportunity employer. If chosen to participate in the selection process, accommodations are available upon request.

We thank all applicants for their interest, however, only those selected will be contacted.

Submit resume to: [email protected]

visit: www.hepeng.com for more information about Hepburn Engineering Inc.