Director Of Inspection Services

An organisation is looking for a Director Inspection Services to join their team, please see their job description below.

Reporting to the Chief Business & Development Officer, the Director of Inspection Services will be responsible for leading and guiding the Inspection Services Department which entails all public health and safety, litigation, customer service and matters of compliance. In addition, coordination, administration, implementation, monitoring and review of the City’s Quality Management Plan. With a continuous improvement lens, the Director will provide leadership and management of the following services within the Department:

• Health and Safety,
• Safety Codes,
• Inspections, and
• Building Codes,
• Building Permits,
• Quality Control

The Ideal Candidate
In addition to possessing strong relevant trades and technical experience within the scope of building and construction, you are a collaborative results-based professional with mature people leadership and management skills.
You have experience working in relatively larger organizations (or departments) and understand the importance of clear communications, engagement, embracing new technology, change management, and developing an inclusive and productive team environment.
Combined with your operational planning and quality management skills, you are analytical, outcome focused and intuitive to the potential of risk. At the same time, you are a coach, mentor and acknowledge and celebrate individual and team successes.
Responsibilities
Leadership and People Management

• Provides leadership and direction in the development and implementation of operating plans and policies related to inspection services, building codes, safety codes, health and safety, and quality management.
• Promote positive customer service across the department.
• Engages in and provides support to all staff related matters, including recruitment, training, grievances, and labour relations, aligned with Human Resources and consistent with corporate standards and practices.
• Supports dispute resolution when necessary.
• Foster a safe and open environment for people to share workplace concerns.
• Seek to build positive working relationships both cross-departmentally as well as cross-divisionally.
• Engagement with developers.
• Leads the activities of direct reports through clear communications, coaching, problem resolution, and performance management.
• Complies with union collective bargaining agreement, and provides support as required to the process of review and or negotiation.

Planning and Budgeting

• Contributes to the development (in collaboration with the Chief Business & Development Officer and other departments e.g., engineering and finance) and management of annual and multi-year capital and operating plans and budgets for the department.
• Ensures that departmental plans align with overall corporate strategic priorities.

Operations and Administration

• Ensures relevant policies, programs and practices are implemented, and maintained such as, employee training, workplace inspections, monitoring, accident reporting and investigations.
• Applies a continuous improvement lens over all operational policies, procedures, and systems.
• Monitors, prepares, and presents reports to the Chief of Investment.
• Ensures alignment, communication, and where necessary collaboration with other internal departments.
• Lead, manage, coordinate, and monitor approved operational / work plan and related KPI’s, manage various portfolios within the Inspection Services Department, and oversight of vendor contracts in delivery of services for the department.
• Responds to requests for service and information from elected officials, the public, news media, local area municipalities and/or other agencies.

Qualifications

• A related building or construction technology Diploma, or equivalent certified trades / technologist / journeyman.
• Excellent verbal and written communication skills.
• Ability to develop, interpret, implement, and adhere to organizational strategy, business plans, budgets, policies, and procedures.
• Strong critical thinking.
• Appropriate action and in the delegation of both authority and responsibility where appropriate.
• Appreciation for municipal political sensitivities.
• Capacity to perform in a fast-paced environment.
• Demonstrated knowledge and experience with an Alberta municipality is an asset.
• Experience working within a collective agreement (union) would be an asset.
• Minimum 5 years’ experience as a Safety Codes Officer, verification of a letter of competency submitted through the Safety Codes Council of Alberta (or eligible).
• Strong entrepreneurial, leadership, management, analytical and interpersonal skills with the ability to use tact, diplomacy, and mature judgment.

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