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Company

Gordon Food Service

Address Milton, Ontario, Canada
Employment type FULL_TIME
Salary
Category Food and Beverage Services
Expires 2023-05-13
Posted at 1 year ago
Job Description
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...


Position Summary


Serves as a subject matter expert and face of the Nutrition Resource Centre (NRC) for healthcare customers and GFS employees within designated region, on anything relating to institutional food service. The Regional RD would be the liaison and champion of customer needs within GFS by developing and utilizing tools to support customers.


Location: Toronto or surrounding areas.


Essential Functions


  • Point of contact for NRC regarding any regional sales scenarios: pitches, bids, food shows, etc.
  • Second level support for customer inquiries to the NRC hotline and email address.
  • Shares and disseminates knowledge across GFS business units and divisions to improve best-practices.
  • Prepares and delivers presentations on topics of interest for healthcare food service, including quarterly webinars and external speaking opportunities.
  • Leads Cycle Menu Management (CMM) demos to cycle menu customers.
  • Helps increase sales efficiency through the promotion and training on NRC tools and activities.
  • Maintains knowledge of current trends and developments in the field through networking and education events.
  • Performs other duties as assigned.
  • Customer consultations and supports in their food service operation through the use of NRC tools and resources.
  • Developments and enhancements of NRC tools and services to meet customer needs.
  • Delivers all individualized, custom CMM training and support when warranted. E.g., onboarding a large chain, working with unique customer requests not covered by generic training, etc.
  • Works with the NRC Diet Technicians to develop the regional cycle menu(s).


Knowledge / Skills / Qualifications


  • Ability to work independently while also part of a broader team
  • Resourceful in finding creative solutions to food service problems
  • Must have ability to prepare and deliver presentations
  • Bilingual in English/French an asset
  • Experience with recipe and menu management software
  • A strong sense of customer service
  • Food handlers certificate an asset
  • Good attention to detail
  • Excellent written and verbal communication skills


We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.


If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.