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Customer Service ( Remote ) (Adacado)

Company

BCJobs
Address Vancouver, British Columbia, Canada
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-10-06
Posted at 8 months ago
Job Description
We are seeking a dedicated and empathetic Customer Service Representative to join our team.


Key Responsibilities


Respond to customer inquiries via phone, email, or chat in a timely and friendly manner.


Provide accurate information and assistance to customers regarding products, services, and policies.


Resolve customer issues and complaints effectively and professionally.


Maintain detailed records of customer interactions and transactions.


Ensure a high level of customer satisfaction through excellent service.


Qualifications


Excellent communication and interpersonal skills.


Strong problem-solving abilities.


Ability to work effectively in a fast-paced environment.


Attention to detail and accuracy.


High school diploma or equivalent; college degree is a plus.


Value