Corporate Travel Agent - Remote

Recruiting on behalf of a client in the luxury retail industry!

Corporate Travel Agent

Looking for a Corporate Travel Agent to join a world class travel agency with well-established brands in their portfolio. The client has been around for over 25 years leading the travel industry with best in class service representing iconic luxury brands. We are looking for a self-starter, who is reliable and client-focused. Someone has 5+ years of agency experience who can hit the ground running and be a part of a close knit team. If that’s you, reach out immediately for more details.

Skills & Qualifications:

• Knowledge of online booking tools (Concur preferred)
• 5+ Years of experience in the travel industry working with corporate clients
• Proficient with International itineraries and rate structures
• Knowledge of ticketing transactions is preferred
• Demonstrate ability to problem solve and take initiative to support client and team
• You are conscientiousness, flexible and detail-oriented
• Expert knowledge on corporate pricing with client discounts
• Experience in managing and communicating with premium business travelers
• 5+ years Sabre GDS knowledge and proficiency, native Sabre is strongly preferred
• Strong interpersonal skills with internal teams and external stakeholders
• Strongly reliable and a strong focus on assisting and completing client requests.
• Highly solution-oriented and strong ability to build relationships with clients
• Willingness to learn, grow and evolve with the team. We are open to new ideas and expect the team to be too!

Duties And Responsibilities

• Ability to multi-task in fast-paced work environment, experience in fashion a plus
• Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc.
• Collect the relevant data required for financial reporting
• Ensuring productivity targets are achieved and accounts are in growth mode
• Researches and provides solutions to any travel related problem clients may have experienced with arrangements made with total management awareness and participation
• Has knowledge of and understanding of re-routing and exchange processes
• Must have excellent communication skills and enjoy working with senior level VIP’s
• Passion for the fashion industry is a bonus
• Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines
• Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction
• Keeping up to date on training, technology, trends and industry knowledge (including Sabre)
• Manage a portfolio of luxury corporate clients as a self-starter, proactive and professionalism.
• Curate professional, accurate, cost-effective travel arrangements for all clients within their company's guidelines and standards of excellence for customer service
• Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements

The Package:

Competitive salary above market value, dependent on experience

Full Benefits: health, dental and vision

15 vacation days

All technology provided

Fully remote

Shifts:

A) Monday – Friday 9:30 AM – 6:30 PM EST

B) Monday – Friday 10:30 AM – 7:30 PM EST

No on-call hours, no weekends