Clerical Assoicate - Laboratory

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Employee & Family Assistance Program
• Wellness & Wellbeing Program
• Group Benefits, including Health & Dental, for full time employees
• Career Development & Education Grant
• Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at www.cmh.org.

Salary

$21.799 - $23.797

Schedule

Days, Monday - Friday

Shift

8 hrs

Performs receptionist duties and administrative support functions such as word processing, entering data, and maintaining records. Strong customer service oriented individual that assists patients and visitors accessing the laboratory with registering, accessioning and printing bar-codes as needed. Responsible for filing, retrieval and dissemination of reports as needed.

The successful incumbent must be able to manage a fast pace and high volume workload. Must be able to meet and exceed customer service expectations. Ensure productivity and accuracy standards are maintained according to laboratory accreditation standards. Must have strong knowledge of laboratory and pathology terminology and able to communicate with many stakeholders throughout the hospital regularly. The Clerical Associate-Laboratory must also be able to perform administrative duties as required including documentation of incidents, verify accuracy of patient information, payroll, inventory management, and participation in quality management systems.

The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position contributes to ensuring there is a safe environment for patients, staff and visitors.

Posted hours do not constitute a guarantee that shifts will not be subject to change.

Skills and Qualifications

• Typing speed of 60wpm and evidence of a high standard of accuracy
• Successful completion of secondary school required, College diploma in Administrative Services
• Minimum 3-5 years recent medical office administration
• Proficiency in laboratory terminology, polices and procedures essential
• Excellent communication skills (proficiency in English writing and grammar) required
• Excellent interpersonal skills
• Critical thinking/problem solving skills
• Meditech experience preferred
• Knowledge of MS Office, in particular MS Word required
• Ability to maintain confidentiality at all times
• Ability to relate well to others with leadership abilities
• Demonstrated ability to attend work on a regular basis is required
• Completion of Medical Terminology course required
• Excellent organizational skills

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

Cambridge Memorial Hospital is committed to providing and fostering a respectful workplace. All reasonable accommodation will be made to support participation in the recruitment process. Where needed, accommodations for disabilities will be provided, on request, to support participation in all aspects of the recruitment process.

Cambridge Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. We welcome all applicants, including but not limited to all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities, and all others who may contribute to the further diversification of ideas. Applicants may make requests for accommodations at any stage of the application, interview, or selection process by contacting Human Resources.

We thank all those who apply, however only those selected for an interview will be contacted.