Claims Adjuster/Examiner (Ech-On)

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

The Claims Examiner – Property is responsible for commercial and personal property claims on a national level within established authority level. This position involves claims of moderate complexity and severity.

• Investigation, evaluation and settlement of claims of moderate complexity and severity, mainly through claims examining with occasional direct handing responsibilities.
• Document claim files with appropriate particulars of claim and claim handling adhering to claim documentation standards
• Review amounts on all estimates, invoices and documentation in support of payments
• Prepare reports to management and reinsurers
• Verify loss details and confirm coverage related to assigned claims
• Proactive identification, optimization and coordination of post-loss recovery opportunities, identification of potential sources of recovery and ensure salvage and subrogation opportunities are identified and pursued to minimize claim losses
• Oversight, monitoring and review of claims activities and services performed by third party claims administrator.
• Maintain timely and accurate claim reserves on files
• Support all marketing and client/customer service initiatives
• Review and analyze policy conditions, provisions, exclusions and endorsements pertinent to a variety of property losses
• Actively participate in settlement of claims at meetings, conferences, and mediations

Who You Are

• Ability to bring resources together to achieve desired objectives and outcomes
• Excellent interpersonal, written and verbal communication skills
• College Diploma or University Degree completed
• Strong diagnostic, analytical, organization, negotiation and time management skills
• Exceptional team player yet capable of operating independently to meet deadlines, prioritize workloads and achieve established service and performance standards
• Enrolled in and working toward (F)CIP designation
• MS Word and Excel proficiency
• A minimum of 1-3 years of experience with property claims
• In depth knowledge of residential construction procedures, methods, techniques and building and property estimating software programs experience would be a bonus

What’s In It For You

• Complimentary CAA Membership
• Annual merit increases based on performance
• Competitive total compensation and benefits package
• Registered Retirement Savings Plan with a matching contribution component
• Annual shared success program based on performance

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.