Child Protection - Intake Worker, Start

Click here to apply as an internal applicant.

Company : IWK Health

Req ID: 160705

Department/Program: Suspected Trauma Abuse Response Team , Children's Health Program

Location: Halifax

Type of Employment: Temporary Hourly PT long-assignment ( 50% FTE) for one year x 1 position(s)

Start Date: ASAP

Union Status: NSGEU Hlthcare , Healthcare Bargaining Unit

Compensation: $ 33.7998 - $ 44.1747 /hour

Closing Date: 12 July, 2023 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values , and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Clinical Manager, the Child Protection - Intake Worker is a member of the Suspected Trauma and Abuse Response Team (START) and is responsible for providing information, assessment and support to patients and families at entry and transfer points for START. The Child Protection - Intake Worker empathically and effectively collects clinical information from clients, families and collateral sources, applies this information to a decision-making model, and uses informed clinical judgement to develop appropriate care plans in collaboration with the multidisciplinary team and partner agencies. The Child Protection – Intake Worker offers appropriate next step follow-up and supports clients and families in accessing needed services, using a client-centred and trauma-informed approach. The Child Protection - Intake Worker has knowledge of available resources within the IWK Health Centre and community to address issues and facilitates referrals for families. The Child Protection - Intake Worker exhibits a commitment to the highest standard of professional integrity, by interacting with colleagues, patients, families, students, and partners in a respectful and collaborative manner in keeping with principles of client centred, family centred, and trauma informed care, IWK Health Centre standards, and their own Standards of Professional Practice as applicable.

Hours of Work

Monday to Friday 8:30 - 4:30, some evenings and weekends may be required.

Your Qualifications

• Ability to match criteria for clinical streams to identified patient and family needs.
• Demonstrated clinical competence and experience with the described patient population.
• Able to work in a collaborative and consultative manner as part of an interprofessional team.
• Current successful completion of a Heart and Stroke Foundation of Canada Basic Life Support (BLS) program within the last 12 months required or successful completion of a BLS Renewal Challenge Certificate required.
• Competencies in other languages an asset.
• Registration with the Nova Scotia College of Social Workers (NSCSW) required.
• Demonstrated working knowledge and ability to engage and treat an “at risk” population, preferred.
• Ability to use databases to collect patient information and to retrieve reports related to patient demographics and wait times.
• Three (3) to five (5) years' experience in intake and/or client navigation, preferred.
• Ability to accurately enter data into patient information systems required.
• Ability to effectively and efficiently conduct telephone facilitated intake for the purpose of booking appointments, providing information and support to patients and families.
• Minimum of two (2) years related clinical experience, required.
• Knowledge of Department of Community Services (DCS) processes preferred
• Knowledge of IWK and community resources (DCS, law enforcement, SANE, victim services) and skills in navigating systems.
• Non-Violent Crisis Intervention (NVCI) certification required or willingness to gain certification.
• Experience in child protection settings preferred.
• Bachelor of Social Work required.
• Ability to assess risk of harm to self and others and triage appropriately.

T hank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Healthcare bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scotia’s COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status. Medical exceptions or any other kind of requested exception based upon the Health Centre’s obligations pursuant to the Nova Scotia Human Rights Code will be considered on a case-by-case basis

I f you are an employee of IWK Health , please apply through the internal careers page to ensure you are flagged as an internal applicant.