Charters Specialist Jobs

Skills and Qualifications:

Include, but not limited to, the following minimum skills and qualifications:

• Provide assistance to Charter Coordinators for the set up and execution of ADHOC Charters;
• Liaise with Operations Control Centre; charter customers; and sub-contractors as required;
• Answer radio calls from flight crew and enter info into flight tracking system for arrival and departure times, doors closures, airborne time, etc. Assist crew with requests for air stairs, GPU's and other requests as required;
• Actively participate in the company’s safety management systems program and demonstrate knowledge of employee responsibilities regarding safety;
• Create and make changes to passenger reservations;
• Check-in and board passengers with the utmost efficiency and professionalism;
• Work collaboratively with team members to assist with irregular operations and recovery as required;
• Collaboration with Account Managers and Operations Control Centre to manage charter operations;
• Provide administrative support prior to and after arrivals and departures;
• Other duties as assigned.

Duties and Responsibilities:

Interested candidates should be able to perform the following duties and responsibilities:

• Well organized and detail orientated;
• Previous experience and/or knowledge of airline operations is considered an asset;
• One (1) year of customer service experience;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
• Computer knowledge and reservation system experience a definite asset;
• High School diploma or equivalent related work experience;
• Ability to communicate in Inuktut a definite asset;
• Proven ability to effectively handle diverse and challenging situations with poise and diplomacy;
• Must be available for shift work (includes weekends, nights, statutory holidays);
• Proven ability to work independently with limited supervision or direction;
• Ability to manage priorities and conflicting demands;
• Excellent interpersonal skills including oral and written communication;
• Must be able to continuously lift up to 45lbs;

IS THIS THE JOB FOR YOU?

Apply in writing with a cover letter and résumé to:

Canadian North Human Resources Department

Email: [email protected]