Casual Clerk Typist Jobs

About Us

Merritt is a small, caring, resilient city located in the stunning Nicola Valley of BC. We are surrounded by a spectacular sprawling rugged landscape at the hub of the Coquihalla highway mountain pass. Living in Merritt, you'll find short commutes, big city amenities and an abundance of outdoor and indoor recreation and leisure amenities for all ages and preferences.

Working at the City of Merritt, you'll join a team of caring coworkers and innovative roll-up-your-sleevers who are passionate about public service and determined to make a difference. Whether we're delivering essential services, running community recreation programs, or more, our team takes pride in helping Merritt to be an attractive, sustainable, healthy and safe small city. We work together to build a respectful and inclusive workplace that reflects our values and the community we serve.

About The Opportunity

We have an exciting opportunity for a Clerk Typist to join our Financial Services Team on a casual basis.

Note that this advertisement is for casual employment. Casual employees are scheduled on an as-needed basis to provide relief for leaves, vacations, and peak periods; there are no guaranteed hours or schedules.

Clerk Typists are on the front lines as the key point of contact between the public and the City to provide customer service and find creative ways to solve challenges. As a casual Clerk Typist, you work with customers to answer inquiries, guide people through processes, fill out forms, take debit and cash payments and provide information. You are focused on the details with strong arithmetic and typing skills and take the time to listen so that you can deliver what is most helpful for the customer.

Clerk Typists also provide administrative and clerical support for our team and other internal customers by keeping records and files, entering and retrieving data to/from computerized information systems, and ensuring all records are accurate and complete.

As a casual Clerk Typist, you will also provide help to maintain the office environment and lunchroom by ensuring common spaces are clean and tidy, checking meeting rooms for tidiness, maintaining the staff telephone list so that it is always accurate, contacting vendors, ordering and organizing stationery and supplies in the office and ensuring paper and toner is stocked, and office equipment is in working order.

Requirements

• Stay calm, resolve conflict and de-escalate hectic or difficult situations.
• You have working knowledge of computers and Microsoft Office Suite (Excel, Word) and have worked with a variety of office equipment and processes.
• Work independently and collaborate with the greater team.
• Time management skills with effective methods to remain organized, prioritize, and multi-task.
• Problem-solving skills with a talent for finding creative and resourceful solutions.
• You are able to provide professional, patient, attentive and courteous customer service to internal and external customers by communicating clearly and with empathy, demonstrating active listening and professionalism.
• Minimum typing speed of 50 wpm.
• Handle sensitive, private and confidential information with tact and discretion.
• Ideally, you have had two (2) years of recent related experience providing customer service, completing point-of-sale transactions and working in an office environment.

For new hires, and for those working in designated positions of trust, including those working directly with vulnerable persons, employment is conditional on a satisfactory police information check.

Benefits

We offer a total compensation package with

• Competitive rates ($29.34/hour, 2023 rates)
• An additional amount in lieu of benefits
• On-site parking, access to recreation, training, exclusive perks and an employee assistance program

This position is within the union bargaining unit.

The City of Merritt is an equal-opportunity employer that values diversity and respect in the workplace. We encourage applicants from diverse backgrounds and are committed to building a respectful and inclusive workplace that reflects the community we serve.