Cash Manager Jobs

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store objectives and excels in customer service.

DUTIES & RESPONSIBILITIES:

• Leads by example and ensures that cashier staff demonstrate our CORE Values
• Schedules cashier staff hours, days off and vacations within established guidelines
• Ensures cashiers complies with all Store Standards
• Interviews and recommends final candidates for hiring cashiers
• Assists with completing performance reviews of cashier staff in conjunction with the FSM
• Trains employees in job functions and provides on-going coaching and instructions

CUSTOMER SERVICE:

• Ensures lottery trays are to standard, locked, follow legislative lottery policy
• Ensures employees present proper image to the public in accordance with Uniform Policy
• Is responsible for cash focused promotions/offers
• Ensures all cashiers are aware of weekly promotions and scanning code of practice
• Promotes all company initiatives of PC Optimum, fundraising with customers and employees
• Ensures cashiers ask for PC Optimum Card during each transaction
• Ensures exceptional customer service is provided beyond expectation

FINANCIAL:

• Assists with all coin orders, resolves all discrepancies with cash and coin orders
• Knowledge of charge accounts as applicable
• Performs clerical/banking duties
• Prints cash over/ short weekly; identifies and investigates variances
• Prints transaction exception report weekly identifying variances
• Maintains cash office / safe following Store Standards

LOSS PREVENTION:

• Ensures all loss prevention systems and procedures are performed according to Standards
• Ensures procedures regarding parcel checks are adhered to

QUALIFICATIONS:

• Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions
• Independent thinking and decision making when dealing with issues related to customer’s requests
• Planning, Judgement and Decision Making
• This position requires the ability to act upon tasks and goals outlined by management

EXPERIENCE:

• Superior interpersonal skills
• Financial analysis ability
• Commitment to providing exceptional customer service
• Efficient time management ability
• Supervisory and labour management experience
• Strong verbal and written communication skills
• Effective organization and planning skills
• Experience with retail/grocery and cash handling

WORKING CONDITIONS:

• Ability to work flexible shifts which may include nights and weekends

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.