Assistant Program Manager Jobs

As Assistant Program Manager, you will report directly to the Program Manager and support the day-to-day operations and administration of two residential care programs in Inuvik, NWT.

Responsibilities:

While not a comprehensive list, primary responsibilities will include:

· Act as a role model amongst the team

· Support the recruitment and selection process for staff positions

· Assist in preparing staff schedules and reviewing payroll

· Be involved in the lives of the clients as an active participant, role model and advocate

· Ensure protocols are being followed by the team

· Perform and monitor daily reporting

· Ensure regular implementation of structured recreational and leisure time activities

· Create and maintain community and cultural connections

· Communicate regularly with the head office to discuss status of clients and program

· Provide an overview of the program to new clients and their families

· Assist in the facilitation of training and professional development opportunities to enhance staff’s professional capacity

· Participate in rotating on-call support schedule

· Take on Acting Program Manager duties when PM is away from program or on vacation

Skills & Abilities:

Your current/former colleagues would describe you as having the following skills and abilities:

· Strong people management and supervision skills

· Resilient and independent with a good-natured approach to life

· Strong organizational and administrative skills

· Strong time management skills and strategic thinking ability

· Effective and supportive communication skills

· Experienced in case management and crisis de-escalation

· Creative and great problem-solver

· Experienced in human services documentation and reporting standards

· Demonstrated ability to create and facilitate activities and programming

· Able to use technology in support of learning and delivery of program services

· The ability to ensure client confidentiality and maintain a non-judgmental approach

· Knowledge of Inuvailuit and Gwich’in culture is an asset

· An understanding of the intergenerational and gendered impacts of residential schooling

· Ability to participate as a member of a multidisciplinary, integrated team environment

· Ability to function effectively and maintain clear boundaries in a residential treatment environment serving clients with complex needs

Qualifications

· Two (2) years’ experience in a supervisory capacity in a complex care or human services environment

· Completion of a degree or diploma in a health care or human services or related discipline

· Valid NVCI, CPR, First Aid, ASIST, WHMIS, Food Handler’s certification, and restriction-free Driver’s license

· Successful candidates are responsible for providing a clear criminal record check, vulnerable sector screening, up to date immunization record including proof of full Covid-19 vaccination, as well as clear tuberculosis skin test.

Employment Specifics

· 40 hours per week

· Rotational on-call support

· Health benefits plan

More About Us

Shift is a specialized care agency, founded in 2011. Our team manages complex care facilities for adults and youth in some of Canada’s most remote locations. With a focus on helping people discover their greatness, we blend cultural and on-the-land opportunities with experiential learning and trauma-informed care.

Job Type: Full-time

Salary: $48.00 per hour