Analyst Data & Analytics Jobs

What you will do

• Collect, clean, analyze and visualize data to inform data driven decisions.
• Identify, escalate and contribute to the resolution of issues and mitigation of risks.
• Engage with team members to identify and document alternatives and recommend future state processes that improve the customer experience and drive efficiencies for the organization
• Independently work with subject matter experts (SME) from across the organization to identify and document current state processes, and to identify process improvement opportunities.
• Work closely with the Tech and Data team members to ensure adequate testing by contributing to test plans, identification of test situations and test cases, execution of test plan and verification that test results meet business expectations.
• Identify sources of value, with a goal of helping to develop a well-articulated, credible & compelling business case.
• Work closely with team members to identify, coordinate & consolidate dependencies to deliver on the release plan.
• Define key performance indicators (KPI) used to track success.

What You Will Bring

Skills:

• Action oriented - Ability to quickly consume information & translate it into meaningful action
• Knowledge of Agile preferred
• Well-developed collaboration skills - Ability to build strong relationships with a diverse set of stakeholders at all levels of the organization
• True flexibility and adaptability - Ability to work in ambiguous situations; resilient and tenacious with a propensity to persevere
• Demonstrated attention to detail - Ability to produce high quality output under strict and accelerated timelines
• Exceptional critical thinking skills - Ability to identify and document the happy path as well as all of the edge cases
• Excellent written and verbal communication skills - Ability to communicate complex messages and trade-offs clearly to both technical and non-technical audiences
• Broad knowledge of Group Customer operations and technology is preferred
• Strong fact-finding skills – Ability to elicit and consolidate requirements from multiple stakeholders
• Previous experience with data analysis and visualization tools preferred

Mindset/Behaviours:

• Has a learning mindset to take on versatile roles as required by the lab
• Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas – embraces change
• Believes in a non-hierarchical culture of collaboration, transparency and trust across the team

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, Winnipeg

Be your best at Canada Life- Apply today !

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee  has the opportunity to  reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted .