072620-Avionics Support Engineer Jobs

Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Mentoring, coaching and learning programs
• Paid time off and paid holidays
• Healthcare including dental, vision, mental health, and well-being programs
• Disaster Relief
• Employee Resource Groups
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Flexible work
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Paid parental leave

About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
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Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
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As part of an aircraft program, we are seeking a Quick Response Team to associate with the In-Service Engineering (ISE) team. You will be accountable for:

• Act as liaison engineering between the CRC and ISE.
• Work closely with a support team within Customer Response Centre (CRC) and Technical Support/Services as well as with Field Service Representatives (FSR).
• Maintain a database of long-term issues, regarding the status of operators queries, ensure professional and timely closure of customer request.
• Support other Customer Support Departments with technical queries.
• Responding to customers’ technical queries, which involve resolving a wide range of long-term in-service issues of the aircraft platform.

Required Skills

• AME license is an advantage.
• Experience in Customer Support or airline operations (Maintenance Control/Engineering and/or Fleet Management/Fleet Technical Support) is a strong asset.
• You should be able to make solidified and accurate decisions.
• Must be proficient in English and French (spoken and written).
• You have the ability to travel internationally, multitask and to be flexible to change tasks with little or no notice.
• You should have deep knowledge in Electrical systems, airline in-service support, Front desk airlines.
• Strong outstanding organizational abilities and process strong technical skills.