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Csr Customer Support Clerk Jobs

Csr (Customer Service Representative)
By Insight Global At Burnaby, British Columbia, Canada
- Previous experience in customer service and energetic/professional phone presence
- Ability to learn quickly and pick up new software coding (will be taught during training)
- Follow call handling best practices to deliver Service Excellence
- Resolve inbound service requests from internal and external clients utilizing ADP Reporting products
- Fully Bilingual -- French & English
Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Toronto, Ontario, Canada
Comfortable in recommending process changes to management to achieve a better experience for members
Collaborate with clinicians and the case team to prioritize case management/consults and demonstrate an appropriate sense of urgency
Communicate daily with members, clients and management both in writing and by telephone
Excellent organization skills with the ability to manage multiple, competing priorities
(This is a 100% remote position - the full flexibility to work from home!)
Excellent telephonic communication skills with the ability to explain concepts in a clear and articulate manner
Acheteur - Csr/Buyer - Csr
By Wesco At Longueuil, Quebec, Canada
In-depth knowledge of company’s order process and procedures
Strong verbal and written communication skills
Computer skills, including Microsoft Office
2 years’ experience preferred as Buyer/Customer Service experience
Preferred experience with purchasing and inventory concepts, practices and procedures
Maintenir le contact avec le client sur le statut de la commande
Acheteur - Csr / Buyer - Csr
By Wesco At Pointe-Claire, Quebec, Canada
In-depth knowledge of company’s order process and procedures
Strong verbal and written communication skills
Computer skills, including Microsoft Office
2 years’ experience preferred as Buyer/Customer Service experience
Preferred experience with purchasing and inventory concepts, practices and procedures
Maintenir le contact avec le client sur le statut de la commande
Csr Jobs
By Boyd Group Services Inc. At Greater Sudbury, Ontario, Canada
Consistently demonstrates a successful client experience
Effectively manage a fast-paced environment
Preferred Experience in a similar role or position of Customer Service or Automotive
Our Commitment to Our Employees
Assured Automotive is an equal opportunity employer. Assured is proud to provide accommodations during the recruitment process.
Bilingual Csr (Contract) Jobs
By Covenant House Toronto At Toronto, Ontario, Canada
Strong computer and data entry skills
Minimum 2 years of customer service or call center experience
Strong customer services and interpersonal skills
Set up new donor records in fundraising database, Raiser’s Edge.
Update donor information and track all points of contact with donors via Raiser’s Edge donor database.
Send out information packages and materials requested by donors.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Support Clerk to join our team and provide exceptional customer service to our customers. As a Customer Support Clerk, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Overview:

A Customer Support Clerk is responsible for providing customer service and technical support to customers. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions. They may also be responsible for providing product information, processing orders, and resolving customer complaints.

How To Become an Csr Customer Support Clerk:

To become a Customer Support Clerk, you will need to have a high school diploma or equivalent. You may also need to have experience in customer service, technical support, or a related field. Additionally, you should have strong communication and problem-solving skills.

Csr Customer Support Clerk Skills:

• Customer service
• Technical support
• Problem-solving
• Communication
• Interpersonal
• Computer proficiency
• Time management
• Organization
• Attention to detail

What is Csr Customer Support Clerk Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of technical support principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
• Knowledge of applicable laws and regulations

What is Csr Customer Support Clerk Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide product information and process orders
• Resolve customer complaints
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics

What is Csr Customer Support Clerk Experience?

• Previous experience in customer service, technical support, or a related field
• Experience with customer service software, databases, and tools
• Experience with problem-solving and troubleshooting
• Experience with computer systems and software

What is Csr Customer Support Clerk Qualifications?

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Excellent problem-solving and troubleshooting skills
• Proficiency in computer systems and software
• Ability to work independently and as part of a team

Csr Customer Support Clerk Education:

• Bachelor’s degree in customer service, technical support, or a related field
• Certificate in customer service or technical support

Tools to Help Csr Customer Support Clerk Work Better:

• Customer service software
• Database software
• Project management software
• Communication tools
• Time tracking software
• Knowledge management software

Good Tips to Help Csr Customer Support Clerk Do More Effectively:

• Listen carefully to customers and ask questions to clarify their needs
• Remain patient and professional when dealing with difficult customers
• Stay up-to-date on product information and changes
• Follow up with customers to ensure satisfaction
• Document customer interactions and provide feedback to management
• Monitor customer service metrics and identify areas for improvement

Common Csr Customer Support Clerk Interview Questions:

• What experience do you have in customer service?
• How do you handle difficult customer situations?
• What do you think makes a successful customer service representative?
• How do you stay up-to-date on product information and changes?
• What techniques do you use to ensure customer satisfaction?
• What customer service metrics do you monitor?