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Tier Ii Analyst Jobs in Saskatchewan

Network Analyst Ii (Lloydminster)
By eHealth Saskatchewan At North Battleford, Saskatchewan, Canada
Management Protocols – SNMP, SSH, Telnet, ICMP, CDP Security Protocols - VPN, IPSEC, GETVPN, TLS, SSL;
ITIL service delivery concepts, with a focus on Change, Incident, Problem and Service request management;
Experience with the following Cisco devices:
Substantial knowledge with Routing and Switching fundamentals Technical knowledge in:
Experience with WAN technologies (MPLS,VPLS, SD-WAN, Internet/DSL, ISDN);
Video over IP and Voice over IP experience with a solid understanding of QoS protocols would be an asset;
Network Analyst Ii (Moose Jaw)
By eHealth Saskatchewan At Moose Jaw, Saskatchewan, Canada
Working knowledge of ITIL service delivery concepts, with a focus on Change, Incident, Problem and Service request management;
Management Protocols - SNMP, SSH, Telnet, ICMP, CDP Security - VPN, IPSEC, GETVPN, TLS, SSL;
Experience with the following Cisco devices:
Knowledge with Routing and switching fundamentals Technical knowledge in:
Video over IP and Voice over IP experience with a solid understanding of QoS protocols would be an asset;
Strong communication skills and customer service orientation;
Deskside Analyst Ii Jobs
By eHealth Saskatchewan At Saskatoon, Saskatchewan, Canada
To qualify for this position you will have knowledge and/or experience in the following:
Works with the team lead and manager to develop strategies to resolve service backlogs
Will be required to participate in 24/7/365 on call services on a rotational basis as per operational requirements.
Advanced Knowledge of Computer hardware : Windows based PC's, and Laptops, iPads, Windows and Android tablets;
Advanced Knowledge of Operating Systems: Microsoft Windows, Apple iOS, and Android;
Ability to design new or adapt existing systems/application taking into account design alternatives, business requirements, and cost, resource and time constraints

Are you looking for an exciting opportunity to join a fast-paced and dynamic team? We are looking for a Tier III POS Analyst to join our team and help us provide the best customer experience possible. You will be responsible for troubleshooting and resolving complex POS system issues, as well as providing technical support to our customers. If you have a passion for technology and customer service, this is the perfect job for you!

A Tier III POS Analyst is a professional who is responsible for providing technical support to customers who use point-of-sale (POS) systems. They are responsible for troubleshooting, diagnosing, and resolving customer issues related to POS systems.

What is Tier Ii Analyst Skill Requirements?

• Strong knowledge of POS systems and related hardware and software
• Excellent customer service and communication skills
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Knowledge of basic networking concepts
• Ability to work in a fast-paced environment

What is Tier Ii Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• At least two years of experience in a technical support role
• Certification in POS systems is preferred

What is Tier Ii Analyst Knowledge?

• Knowledge of POS systems and related hardware and software
• Knowledge of basic networking concepts
• Knowledge of customer service principles and practices

What is Tier Ii Analyst Experience?

• At least two years of experience in a technical support role
• Experience troubleshooting and diagnosing technical issues
• Experience working with POS systems

What is Tier Ii Analyst Responsibilities?

• Provide technical support to customers using POS systems
• Troubleshoot and diagnose technical issues related to POS systems